Enterprise Rent-A-Car

Category: Car rental agency

Address: 1138 W Main St, Abingdon, VA 24210, USA

Phone: +12766194555

Opening hours

Sunday: Closed

Monday: 8AM–5:30PM

Tuesday: 8AM–5:30PM

Wednesday: 8AM–5:30PM

Thursday: 8AM–5:30PM

Friday: 8AM–5:30PM

Saturday: 9AM–12PM

Reviews

Tammy Price

Jul 28, 2022

Love the Chrysler they rented me it was luxury. They were nice .

Denise Hubble

May 11, 2022

Be careful when you sign a weaver on the damage part on the rentals. They say you’ll get reimbursed for the rental damage of $50 after the car is returned but that’s a bunch of crock. Oh then they’ll charge you another $15.96 making it a total of $65.96. What a ripoff. That’s money that I needed because of my low income. Never again, I’ll just borrow a vehicle from someone

Maggie Bentley

Mar 4, 2022

Drove 1.5 hrs to pick up a rental car and was told over the phone they take debit cards. Got all the way over and no debit cards are accepted. Only cards from an actual bank or credit card. This place is a joke

Jon Kenny

Mar 30, 2021

I would not even give this company 1star but you don’t have the option to give 0 stars I booked my reservation over a month ago. Traveling with multiple adults and children so booked a over size SUV. Placed several phone calls leading up to the day the rental is to begin. Have never once been contacted by Enterprise to say that there is a issue with my Reservation. I personally have called the location multiple times to be told that they can’t locate the vehicle I have rented and that they can’t get one to the location. I also was told that they would reach out to other locations and would be able to get the vehicle well that also has not been the case. I personally have called all the local Enterprise locations and found 3 locations that were a little over a hour and half away from that have the vehicle and was told by the Rep from enterprise that they cannot go to the location to pick up but I could go and get. Mind you this is 3 hrs away from me round trip so that would be a total of 6hrs out of my way to get a rental. All I was offered was to downsize my rental. Extremely POOR customer service was told on multiple occasions that a manager would contact me. I have received 0 calls all calls to enterprise were generated by me after reading multiple reviews of others having the same issue. Well in closing I Highly Suggest Everyone use Budget Rental car since I placed a call and was able to locate the vehicle of my choice and they are delivering this to my house. And also matched and beat Enterprise price. Wake up people use Budget I will go out of my way to tell everyone I know not to us enterprise car rental anywhere

Thanks! Your review is awaiting moderation.

Questions & Answers

Can a person go to the location of rental place Hertz in Abingdon VA and pay same day and get car then too

Bobby Hall | Jul 13, 2020
JennyBo | Jul 14, 2020

Yes and it is a little cheaper than Hertz.

Do you have to have your own insurance

Linda Goforth | May 10, 2018
Don Yates | May 11, 2018

Best to use both insurances.

Read More

Do you sale used cars?

Sherry Adams | May 10, 2018
Don Yates | May 11, 2018

I don't believe they do.

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places