Jack in the Box

Matthew Elkin

My burger and fries were cold. The fries tasted as though they had sat for a few hours. The tomato on my burger had a rotten spot on it. The drive through employee had dirty gloves on. I’ve made the mistake of going to this location twice because it’s close to one. But I think from now on I’ll drive the extra mile.

Daria Tkachenko

The most disappointing burger I've ever had. I had high hopes for the delicious sounding Buttery Jack, but it is far from being a Seven Dollar burger. It is subpar at best. Dry, sad, not buttery whatsoever, with a hard-rubbery slice of "swiss" cheese. I wouldn't get this again if it was $1.50. Also, the seasoned fries were markedly undercooked. I've never tried raw fries before.

Derrick Houston

After waiting in line for 20 minutes. They still gave me old food. Tried calling them and no one would pick up. So I had to drive back to the restaurant and sit in the drive through for a second time. I don't understand if you have to wait why would the food be not just cold but old and dry. I will not be back. All places now seem to be out of things. But Jack is jacked up all the time. With the can you back up line, so they can stop the timer so corporate can't see how long it really takes. As if they care.

KeepFaith Lopez

Customer service is ok. Took cashier about 10 min to acknowledge us. And they did not give me my food that I ordered. So after waiting an unreasonable amount of time, i had to wait yet again.& The ice machine was not working. And seemed like this was happening to almost everyone. 10/13/2021. Ordered the cluck combo with curly fries. Sandwich was not crispy, and little did I know sandwich don't come with lettuce and tomatoes, so when I went up to ask for some I was almost charged for it. One employee over heard my complaints about being charged and he told the girl at register, that she can just givvve it to me, cuz I had just ordered a combo. He said he would give it to me, walked away to get it (I thought) and never came back. After about 10 min 9f waiting, I went up yet again and siad excuse me, no one even looked my way, then shouted HELLO!! still no one replied. I made eye contact with a young man and said excuse me can I just get some lettuce and Tomato. And he gave it to me. Horrible customer service.