Dairy Queen Grill & Chill

Category: Fast food restaurant in Phoenix, Arizona

Address: 3308 E Baseline Rd, Phoenix, AZ 85042, USA

Phone: +16023686900

Opening hours

Sunday: 10:15AM–10PM

Monday: 10:15AM–10PM

Tuesday: 10:15AM–10PM

Wednesday: 10:15AM–10PM

Thursday: 10:15AM–10PM

Friday: 10:15AM–10:30PM

Saturday: 10:15AM–10:30PM

Reviews

Damn Ognicewitit

Jul 4, 2022

My wife just left there at 9 o’clock ordered four meals that mean she gets four drinks with the lady just handed her separately my wife asked for a cupholder she gives her one but while she’s handing it to her dumped all the drinks into my car on my wife and acts like nothing happened did the same thing with the blizzards no apology all of our food is called when my wife got home who by the way I came home crying because she was so frustrated now they will not answer the phone so I can go get my refund but that’s OK I will be there in the morning so they can pay for pouring soda all in my Lexus they need to do a drug test because everyone up there acts like they are on Percocets

Randy Hahn

May 31, 2022

Absolutely horrible service... The time on our receipt is 457pm.... it's currently 530 and we STILL HAVEN'T gotten our ice cream.... yes... that's it.. Ice cream... specifically 4 blizzards and 2 brownie sundae's.... not to mention that 2 of my kids couldn't get girl scout blizzards because they didn't have the correct ice cream... Please explain to me how it takes over 30 minutes for that? We chose this location instead of the Cold Stone Creamery down the street because they take long..... we should've went there instead.. Just went to the register and looked.. our ice cream is sitting there... melting... I asked for a manager, expressed my displeasure... they finally brought it.. except the sundae's because the ice cream literally melted They JUST brought our ice cream, except the sundae's at 543

Sara Quinones

Mar 21, 2022

FREE CONE DAY (3/21/22) is drive-thru only. Reason for 1 star is there is NO SIGN on any where stating this. Also, we waited in the drive-thru line for 20 min, only with 2 cars in front of us and NO ONE waiting inside.

Arlene Rodriguez

Mar 7, 2022

I brought my daughter here for her bday today, this was our last stop from trying to make her day special, went through drive through to get her a good dessert, I got her a triple chocolate brownie and I got a strawberry sundae, when she started eating it she said “ mom this has a hair” so I didn’t go back because there was a long line, so I gave her mine but she just tasted a little and then didn’t want it and closed it back. When I got home I opened it and here we go, a hair in mine too. That just ruined it. I’m so disappointed, workers there need to wear a hair net, if you know you be shedding hair, wear a hair net please, because this is disgusting!!

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Questions & Answers

Am I allowed to go through the drive through on a bike? I have terrible anxiety when going into restaurants.

spencer denman | May 18, 2020
Kevin Miller | May 19, 2020

In today's times, I would say yes.

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Are the banana splits still on sale for $2.99? I called but they don't answer the phone

Christyne Cisterna | May 19, 2019
Christyne Cisterna | May 20, 2019

Wow! Did u notice it was 2 months ago that I asked the question? Very poor response time

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Do they Delivery like others. Uber eats??

Reginald Lawson | May 19, 2019
HR Hamada | May 20, 2019

No and ice milk melts too quickly

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will not go again I got 2 strawberry cheesecake cookie dough and got a piece of strawberry about 5 pieces of cookie dough and like 2 pieces cheesecake vary skimpy on product the worst 12$ ever spent this location sucks

Curtiss Pierce | May 19, 2019
HR Hamada | May 20, 2019

You posted in the questions section not the review section. All fast food places have variance within reason. One experience is not enough to judge by, but if the consistently give small portions then go somewhere else. I can tell you ive had both large and small portio s here and i agree with you they need better standardization

are the banana splits still on sale for $2.99?

Debby Alderman | May 19, 2019
John Haven | May 20, 2019

I believe the price is back to normal - I think it is $3.59

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Hey what are your real hours of operation got there today at 10:15 and were close when at Google maps says that they closed at 10:30 very disappointed

Gilberto Zazueta | May 19, 2019
HR Hamada | May 20, 2019

They are a small franchise not a corporate location. They might have been trying to "save labor" Also hours vary by season and the maps might not have been updated.

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