Renaissance Phoenix Glendale Hotel & Spa

Category: Hotel in Glendale, Arizona

Address: 9495 W Coyotes Blvd, Glendale, AZ 85305, USA

Phone: +16239373700

Reviews

Kristy Schiano

Apr 5, 2022

We stay at this particular property multiple times a year and have always been impressed with service and cleanliness. However this past weekend the front desk staff, Tracy and Sammy specifically, went absolutely above and beyond for my reservation. They are kind, courteous, and go out of their way to ensure guest satisfaction. Thank you so much! Looking forward to staying there and seeing all of the staff again! Truly top notch!

Lillian Benitez

Feb 28, 2022

My husband and I stayed here for almost a week for my husbands conference. The property is beautiful! The room was nice and comfortable but my absolute favorite part of our stay was our bartender, Carla. After meeting us ONCE, she remembered our names and what we were drinking. We were talking amongst our colleagues about how we were so impressed by her demeanor and positive attitude no matter how busy she was. We kept that bar busy for sure! We always made sure to sit on her side of the bar for excellent service and a smile. She definitely needs to be in a position that trains any future staff. We will be back for sure!

Jeanifer Olichwier

Feb 17, 2022

The manager helping us check in provided excellent customer service. She went above and beyond for us when she realized we were a military family. Her appreciation for military service as well as your hotel will keep us booking with you on future trips. The room was magnificent with the spa tub & great views!

Lisa Goche

Jan 31, 2022

I stay here every year when a friend and I travel to watch football. It is a great hotel with friendly staff and steps from the Stadium. Nearby restaurants are also a plus. I want to ESPECIALLY RECOGNIZE TRACY, the manager there, who bent over backwards to accommodate our room requests in Jan 2022 despite how busy things were. Also the wonderful bartenders - Brenda, Kristin and Alyeesee. They couldn't have been nicer, more fun, or more welcoming. We look forward to staying there again next year!

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Questions & Answers

Is their room service at this hotel?

Emma Hammack | May 9, 2018
Christine Nucatola | May 10, 2018

Yes, excellent service

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This Iis Gunna sound like. Dumb question but if I have a card that says elite does that mean I get to go to the club lounge

Sue Badilla | May 8, 2020
Redhowz Daly | May 9, 2020

That place...not good to stay.

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Are the elevators fast

Dylan Bumann | May 9, 2019
Alecia Mcneil | May 10, 2019

Not slow at all

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Do you offer airport shuttle?

Becky Mason | May 9, 2019
Kristopher Joe Vandiver | May 10, 2019

No they do not. They can offer to ring for a car though Uber,Lyft or limo. I believe the shuttle will transport from the airport to the hotel.

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Is the parking lot big enough to park an RV?

Naomi Watson | May 9, 2019
Toni Dominguez | May 10, 2019

Not in covered area but otherwise lots of space! And also everything you might need within walking distance.

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What if you just want to enter the spa

Michelle Reyna | May 9, 2019
Deven Biswell | May 10, 2019

you can valet your vehicle for a hour or more if you're visiting the spa and they will write you a ticket that the hotel will Normally stamp as a freebie. Or if you tip generously the valets are usually willing to pull strings.

Does it have a salt water pool?

fabian santos | May 9, 2019
Gabriel Chavez | May 10, 2019

Not a saltwatered pool. The pool and spa are amazing though.

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Does the pool area have a wait staff?

Jeremy Waters | May 9, 2018
Michael Prindle | May 10, 2018

We went to a conference room so not sure about the pool. It's a very nice hotel though..

Does this location offer shuttle transportation for nearby venues?

Zari Chacon | May 9, 2019
Chris S | May 10, 2019

No they don't. But hotel is located in a pretty convenient spot where you're literally a block or two from the Cinema, shops, restaurants and bars. You can see all of it from the hotel entrance, that's how close things are.

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