Bank of America (with Drive-thru ATM)

LE

Waited in line full of clients while only one teller was working, she was with one client for 20 minutes. The manager never opened a teller and started helping her. Very disappointing. Would gladly use the ATM but needed lower bill denominations. The ATM’s need to offer lower bills or the bank needs to employ more than 1 teller

Andrew Packer

Our company does business with bank of america. If you ever need to talk to them on the phone they WILL NEVER ANSWER. They don't have an answering system, so if you want to talk to a banker/teller at this location you have to go in. It's terrible service. B of A is convenient for their # of locations and their banking rates are low - but you get what you pay for...

Geoffrey Howells

I have never been a fan of Bank of America. However, I was needing to open an additional business account at a bank that I currently had no accounts at. Being in the customer service business myself, first impressions mean everything. Upon walking in and glancing around the room, I decided to take my business elsewhere. Not having spoken with anyone, I can not give a full critique, but the atmosphere and body language pretty much spoke for itself.

X X

Service at this branch has always been very good for me. Unfortunately Bank of America are thieves. I tried to open a credit card there with an annual fee of $39. After 1 month of not receiving a card I told them to either push back the fee so it covers 1 actual year or to waive it. They then proceeded to give me an unbelievable bs sob story about HOW COSTLY it was for BOA to have an account open in their computers, even if I had no card. They went as far with their lie as to keep on making up stuff and tell me I either had to close my account or just let it go because it was so difficult for BOA to open an account and basically I was just ungrateful for the terrible sacrifice BOA was enduring. Well I closed ALL my accounts. Good job BOA. I keep receiving offers in the mail to get $200 if I apply for a credit card. Well guess what BOA? I will make sure I have an account IN EVERY SINGLE BANK OF THE US but yours, just because you HAD TO try to steal $2. Good freakin job!