Jack in the Box

John Bagdonas

The absolute worst customer service experience ever! I got here at 2:09am in the drive thru not a single person in the drive thru waited at the speaker for 36 minutes before my order was even taken and then another 21 minutes to get my food.. they're excuse for making me wait almost an hour in the Drive-Thru was because they had a big online order so I got to sit there with my vehicle running the entire time.

Gareth Stubbs

Not fast food. I can’t even tell you how the food tasted, but what I can tell you is that I’ve reached new heights of patience when it comes to waiting in line. But hey one less customer is another one quicker in line. Just read some of the reviews, and I’m surprised the place hasn’t gone under. But people gotta eat so sometimes you gotta settle for less.

Valencia Brinson

First time eating at Jack in the Box a few nights ago. We used the mobile app to place our order. All around terrible experience. First, 4 out of 5 sandwiches were wrong. One sandwich was the entirely the wrong sandwich and then the other 3 were made incorrectly. We realized this after getting home and attempted to call and did not get an answer. So, we drove back to the restaurant another 20 minutes out of the way. By this time all the food was cold. My husband let the manager know what happened and asked that all the food be remade. The manager was extremely rude and she was very short with us. We waited another 15 minutes for the food. The manager brought the food out and again was rude to us. We checked the food and again one sandwich was the wrong sandwich and we were missing a fry. The manager locked the doors on her way back in so we knocked on the window for a few minutes and then noticed she was taking out trash. I cautiously walked up to her (it was night time and I didn't want to scare her) and told her the sandwich was wrong, she became very defensive so I tried to show her the online order receipt because she insisted that we were mistaken. She then grabbed the sandwich, said hold on and some other things under her breath tossed the sandwichandbwalk inside. I told her the attitude she had was unnecessary and we just want to eat dinner. I didn't even get to tell her about the fries. She came back after several minutes and gave me the almost correct sandwich. She very rudely said the sandwich is right but we don't have jalapeños. I told her about the fries and she went back in the restaurant. By this time we had wasted over an hour trying to get the food we ordered. Which still ended up being incorrect. We just left and took the loss. The way the manager handled that situation was completely unnecessary and childish. The order was sent out wrong 3 times! And she had the audacity to treat us like we messed up her food and treated her poorly. I will say the other two employees, a young man and young lady were very pleasant and seemingly hard working individuals. The young man was the one who originally made the order incorrectly. He took accountability for his actions, apologized, and double checked with us to make sure he had the order correct. In hindsight we should have gotten a refund and eaten somewhere else. The worst first impression of this restaurant. Very disappointing interaction.

Cla 2090

Love their tacos💕 Two for $1.39, 1.52 including tax. My fav tacos anywhere! Employees are very polite, professional, especially for such young people. I'll certainly frequent this place any time I'm in it near the area for their tacos. I haven't tried anything else on the menu yet, as I'll never tire of the greatest tacos.