Address: 6300 San Mateo Blvd NE K-3, Albuquerque, NM 87109, USA
Phone: +15058566373
Sunday: Closed
Monday: 7:30AM–5PM
Tuesday: 7:30AM–4PM
Wednesday: 7:30AM–4PM
Thursday: 7:30AM–4PM
Friday: 7:30AM–4PM
Saturday: Closed
Darrick A. Fender
Reservations made and not honored. We never got our vehicle and they could care less that they did not meet their commitment. Very poor customer service.
Jason Intini
Hertz management and staff are working hard to meet the needs of Hertz customers during Covid. I was lucky to secure the van I needed for 10 days at the end of the summer 2021. The staff worked magic to get me the van I needed and memories that will last a lifetime. Thank you!
Abigail Brownell
VERY VERY unprofessional. This site had not update their hours and it's been several weeks. What is going on?! We called ahead for the rental, made the reservation and were told we could pick it up and the office closed at 7:00 pm. NOPE. Whoever runs this office has not bothered to share their hours change with the corporate office. So surely someone could make the effort to update their website. NOPE. Surely they might mention this when we called. NOPE. We ended up having to wait until the next day. The agents that eventually helped us was great. Whoever is in charge of customer relations- maybe take a moment of two to UPDATE YOUR HOURS!!! Had we not already gone through the paperwork with the insurance company we would have scraped Hertz and gone with someone else.
Louis French
They team at this location was friendly and helpful. My choice of cars fit my need perfectly. The car was clean and ran just great. Returning was easy and they were even able to give me a ride home. I’d rent from them and especially this location in a heartbeat. Thank you for making this an easy easy interaction!
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I rented a car from them and was extremely disappointed. Personally I will never rent from Hertz and especially that location again
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