Great Clips

Ed Rodriguez

I did online check in a while back and when I arrived there were 3 people already waiting. I was told that although I was checked in I had to wait until the walk ins were done. Fair enough. Today I went in and although the door rings when opening I stood at the counter for a few minutes no one checked me in. I sat down and about 10 minutes later a new employee came in and asked for my info and checked me in. Meanwhile 2 customers came in and had done the online check in. Imagine my dismay when one of them who hadn't been there 5 minutes was called next. I had been waiting almost 25 minutes and seeing another online customer who would be put ahead of me I left angry. You should have more than 1 hair dresser working. So if I check in online the walk ins are ahead of me. When I walk in the online check ins are ahead of me. Your management is poor. I won't be coming back.

Kaitlin McGinley

They were great with my kids. There was a bit of a wait but with the online check in we waited til they were ready for us. It was clean and they were nice and efficient.

shara dulaney

Facility is always very clean and staff are always really nice. Wasn't real pleased with the new girl who cut mine and my husband's hair she didn't do what I ask at all. Definitely will be requesting my regular lady.

Kyle rine

Update: 10/24/21 Came in last week after check in was 15 minutes, suddenly there is a large group of people going before me and my wait time is pushed to well over an hour. Today, I arrive when my online check-in time was down to 3 minutes (from 45 when I initially checked in), I go in, and one stylist is cutting hair while the other is just standing at the front desk and talking to her colleague while I just sat there, for 20+ minutes until now, when I left. 🤦‍♂️ such fantastic service