Holiday Inn & Suites Cincinnati-Eastgate (I-275E)

Ben Paxson

Service was fine (folks behind the counter are friendly and doing the best they can) considering the labor shortage, however the cleanliness standards at this hotel are pretty low. In my room, lots of dirt, dust, hair, and food scraps around the edges of and behind the furniture, even under the coffee table. Stains all over the wall too, and trash all over behind the bedside table. Besides the cleanliness issues, the hotel is in big need of refurbishment. Was state of the art perhaps in the 80's and 90's, but that was a long time ago. Some positives- the wifi is decently fast and reliable, and the bed is passable (lots of fluffy pillows). Showers have good water pressure and plenty of hot water.

James Thomas

Probably just fine for a one day stay. Nice lobby, indoor pool, & good staff. The hotel policy of cleaning your room only every two days is nuts. Ok, don't change the sheets, but at least empty the trash, make the bed, & resupply clean towels, soap, & coffee. We had to go to the front desk to demand this essential service. Won't soon be spending $140 a night at the holiday inn.

Dave Scillion

Been at this hotel several times and have received wonderful service each time. The last time we got a no charge upgrade to a suite room because they didn’t want to put us on the floor where there was a big high school group that was a little loud. Room was nice and clean. Plenty of parking and in a nice area.

Michelle Swallen

Friendly front desk employees checking in. We needed a pillow case for an extra pillow in the closet and they were quick to bring one. The mattress appeared new and was comfortable. There were some brown stains on the curtain and the shower curtain appeared to not have been washed, but I know stains happen, so I didn't take stars away for it. Beautiful lobby and decent pool size. A restaurant on site is nice, too. All in all a great experience.