Address: 2178 Anderson Ferry Rd, Cincinnati, OH 45238, USA
Phone: +15139222999
Sunday: 11AM–10PM
Monday: 11AM–10PM
Tuesday: 11AM–10PM
Wednesday: 11AM–10PM
Thursday: 11AM–11PM
Friday: 11AM–11PM
Saturday: 11AM–11PM
Cam L
Before I start this tangent. To our server: you did great and deserve to work somewhere that appreciates your awesome work ethic. We could see you were overwhelmed and are sorry that we contributed to that. Nothing that happened was your fault. Now, to the manager. (Didn’t catch her name but she was mid 30s with dark hair). Your server was upset, and we understand. The way you went about approaching the issue was awful. We had zero intentions of upsetting anyone and just wanted to grab some dinner. Your server did great and we expressed that to her before she came and got you to fix our bill. For future reference, just bring the bill back and if something seems off maybe ask? Your server actually told us that you wouldn’t help her with the check and that’s why we told her not to worry about fixing it… What happened: Our server had WAY too many tables to herself and the restaurant was very busy. My husbands wings came out short and a separate server offered to take something off the bill. My margarita was not good so I asked to have it removed and it was. We also had a coupon. I understand this can be confusing when splitting a bill, so when she came back after splitting the bill my husband pointed out that the coupon didn’t go on. No rudeness at all. He even said “I’m very sorry I hate to be this person but the coupon didn’t go on”. The server became very upset and said that the manager was unable to help her at the moment and that she was doing this all alone. My husband assured her she’s done a great job with us and mentioned he is a restaurant manager and understands that it can get stressful. He told her that he didn’t mind paying the extra and not to worry about the coupon. She said okay and left with the payment. The manager came over with the cards and asked my mother in law and husband if the names on their cards were them and they said yes. My husband said “I think our server is a little upset” and the manager replied with “well yeah you made her cry so”, slammed down the cards and darted off. I tracked down the other server that was helping ours and asked her to let her know we were sorry and she was rude to us as well saying that we made her very upset.
Earl Lehkamp
I had the All American burger and fries.... an hour and a half after I ate it I was on the crapper thinking is was going to lose my lower intestine over a period of 30 minutes. I never experienced this before. It won't happen again because I'm not going back there again. (The Pepsi was OK. I would love to get my $12 back.)
Cornelia Alexander
While in Cincinnati from Georgia the family asked for Buffalo wild wings closest was Anderson ferry. As we drove up the workers were outside on their cell phone. As we got out the car they held the door open for us the door was filthy. We tried to place our order when the cashier became dizzy. She stopped midway as we were ordering and stood in a trance. I asked if she was okay but she never responded. Then she tells me I owe $53 on an order that we never completed. The whole crew was dirty looking. And they act as if they did not know English. It was a horrible experience. And they need to straighten up if you can stand around on the outside why not take a few minutes to disinfect and wipe down your doors and your counters. I give these people a zero if I could. Good help is truly hard to find.
Brianna Leflore
Dont normally go to this location... I've definitely had better wings and I didn't ask for all flats nor did I get carrots or celery and that's the best part. Anyways it was okay for the most part
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Seating is spaced out pretty decent
Sorry to hear that I'm sure they wings r us crew will look into it
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