Xfinity Store by Comcast

Category: Internet service provider

Address: 7725 Evergreen Way I-2, Everett, WA 98203, USA

Phone: +18009346489

Opening hours

Sunday: 11:30AM–5:30PM

Monday: 10:30AM–7:30PM

Tuesday: 10:30AM–7:30PM

Wednesday: 10:30AM–7:30PM

Thursday: 10:30AM–7:30PM

Friday: 10:30AM–7:30PM

Saturday: 10:30AM–7:30PM

Reviews

Jessica Villines

Aug 11, 2022

Best experience I've ever had when dealing with comcast. Theresa got everything corrected on my bill and had me in and out of the store within 10 min!

Helga Kash

Jun 12, 2022

Went there for a reduction of my bill which was costing me $285 per month. Hopefully I will get it next month. But by doing so they deleted several of my channels even though they said that I would have the same service. What a lie

Robert Wells

Jun 6, 2022

0 stars!! Hidden Fees and lies!! I returned equipment, only to discover I was being charged for things I didn’t have. The store corrected it and said I would receive a 89.75$ refund. I took a picture of their computer, verifying my account was caught up and I had everything settled. The email I received said I would get a 85.40$ refund… Then they BILLED me for 50.49$!! This is why you should always take a picture and request documents. Xfinity will secretly charge you, then claim ignorance as to what happened. Store now claims I owe money and won’t let me take any pictures of their screen as proof of my charges or bills. Never again will I ever use this company’s services.

Kevin “Avocado” Acevedo MTB

Feb 26, 2022

Service was really good. Didn't give a 5 due to wait time. It just seems to get really busy in there. Make time if you're going in for anything, at least 20 mins.

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Questions & Answers

Can I pay my bill at this location

Julie Billingsley | Aug 13, 2022
L. HOT H2O | Aug 14, 2022

Yep, they would love you to pay your bill there. They have a machine near the back of the store. :)

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May I return equipment here?

Linda Olsen | Aug 13, 2022
D O B | Aug 14, 2022

Yes

Is this location currently open?I visited or attempted to visit today and it looks very close.

carthella fulton | Aug 13, 2022
Melodie Bales | Aug 14, 2022

They are open until 7:30 PM

Do you have a store phone number? I dont want to talk to a call center so annoying!!

Tony Davidson | Aug 13, 2022
George Marschall | Aug 14, 2022

Good luck all provider's run through the automated phone system. I was at a business next door. Hell will freeze over before I go in to a Xfinity businesses there the biggest rip off of all cable companies. I'll go with out.

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Can I exchange my cable box here?

Jennifer Setzer | Aug 13, 2022
L. HOT H2O | Aug 14, 2022

Yes you can exchange you cable box there. If you can get there when they open, you might not wait so long.

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Is there a signal problem in this area 12121 Admiralty Way

Gladys Mclain | Aug 13, 2022
Aaron Goodman | Aug 14, 2022

You will need to contact Xfinity directly.

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will comcast come to my home and install my new equipment?

Stanley Maxwell | Aug 13, 2022
Jeff Christensen1 | Aug 14, 2022

Yes, for a price. Their self install kit is pretty easy use. My recommendation is to give it a try before spending the money.

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can i exchange my cable box in this location?

jeff'e “Jeff'e” | Aug 13, 2022
Chris Zondlo | Aug 14, 2022

Yes

Does this store take Comcast equipment returns?

MARY BUEING | Aug 13, 2022
marcia smith | Aug 14, 2022

Yes

How do I CHANGE MY XFINITY PASSWORD

Valerie Wilson | Aug 14, 2022
joann fielding | Aug 15, 2022

You can go online xfinity.com/support/contactus and have them send you a code on your phone, or you can call 1-800-xfinity for customer service. Hope that helps.

Can I change my remote at xfinity store?

Dennis White | Aug 14, 2022
James Alexander | Aug 15, 2022

Yes, but I would call to make sure that is true.

Is there an outdoor/after hours drop box at this location?

Lisa Wyatt | Aug 14, 2022
James Alexander | Aug 15, 2022

Not sure, did not see one.

What are the Slower hours?

Barbara Taylor | Aug 14, 2022
Dexter Butts-Peters | Aug 15, 2022

Between 2-4pm

Is the TCL TV brand compatible with my Xfinity service?

Wayne Scott | Aug 14, 2022
STee channel | Aug 15, 2022

I'm answering your question with my limited knowledge. Xfinity has streaming service that you can access via any TV if it has that app. You can definitely download the app in your phone and chromecast to any TV. Xfinity do offer cable services for TV.

Do I need appt or can I just go in at my convenience?

Virginia Obee | Aug 14, 2022
Les ODell | Aug 15, 2022

No. They take walk ins. Due to covid-19, you can wait in your car and they will text you when it's your turn.

Do they carry xfi pods

Aryaan Sheraz | Aug 14, 2022
Kent Burrell | Aug 15, 2022

That I don't know..

How do I make an appointment for today Feb 17

Diane Kinch | Aug 13, 2022
Morey Williams | Aug 14, 2022

As a customer personally I always go directly to the source. Start at the store where I got the service. Explain I do not have an appointment. Wish to express my reason for showing up to the store, explaining my problem. Hoping they have a solution to my problem. 9 times out of 10 customer services helps resolve your problem. That is what they are there for.

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Do you have to pay to change your IP to your router??

WILLIAM JAGGAR | Aug 13, 2022
Sean Yocum | Aug 14, 2022

Router IP is "dynamically" assigned. For consumer level Ive never seen it change. I suspect if you trade in your router it will get a new dynamically assigned ip due to the MAC address change. I would call comcast customer service. In my region they are actually helpful, contrary to how they were several years ago.

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What channel is pbs

Lynn Worthington | Aug 13, 2022
Pamela Banks | Aug 14, 2022

9 in Everett on comcast

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I should not have to wait to watch TV for scheduled maintenance. I get off work and can't watch TV. Why am I paying for this?

Stephen Smith | Aug 13, 2022
Michael Td Roberts | Aug 14, 2022

Use the features and equipment that was given to you.

When will Comcast in Snohomish County start broadcasting in 4k?

Cindy Clark | Aug 13, 2022
George Marschall | Aug 14, 2022

Call them and ask how would I know

When I change to new box will I lose my recorded programs?

bev forsman | Aug 13, 2022
Jeff Christensen1 | Aug 14, 2022

I was just in the store and asked about this. He said that everything is on the cloud now, so if you don't change accounts or locations, you don't lose your saved programs by just changing the Box.

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Why does my internet go down 3-4 times per week? Comcast has not addressed this in any serious manner, and the one competitor in the area is no better! This is a rip off.

C.ell (C.ell) | Aug 13, 2022
Tom Lucas | Aug 14, 2022

I have had Comcast both in Mukilteo and Everett. My net doesn't go down unless they run an update and it restarts. It could be the in the box they hook into or in the lines inside your place. Try swapping out the Comcast modem for a new one first.

What does it cost to subscribe to MLB-TV on Xfinity?

Fred McCarley | Aug 13, 2022
Kyle Counter | Aug 14, 2022

You can call or ask in store and they will answer all your questions

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Do we receive tv land on extended comcast cable in everett Washington

Michael Lerbakken | Aug 13, 2022
Ralph Lundvall | Aug 14, 2022

Channel 163 on Digital Preferred.

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I want to get rid if the DYR. What are my options?

Michael Larkin | Aug 13, 2022
Tourettetv96 | Aug 14, 2022

Just get Amazon fire stick and download Kodi, free tv. Saves u like200 a mo.

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Will the Comcast store in Everett be open on New year's day?

Thom Gamble | Aug 13, 2022
Brandon | Aug 14, 2022

No they wont

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Channel for fox sports 2

Patrick Odonnell | Aug 13, 2022
Tourettetv96 | Aug 14, 2022

AMAZON FIRE TV

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