JOANN Fabric and Crafts

Ryk (RykGoodDesu)

I won't lie, I only visit JoAnn's to restock my businesses Perler beads (on most days). Their selection was ok, nothing too impressive in relation to other JoAnn's in the area, but I was able to pick up a few colors. The staff was very kind and helped me select a few coupon discounts that I was having trouble finding. And, something that I appreciated a lot, was the fact that the store had an entrance to the international food court which was a lot larger than I thought. I do wish the register was available towards the food court entrance though, so that I didn't have to walk through the store with purchased items - not a big deal, just something that I was conscious about.

Hannah Hoffman (HeyHeyHannah18)

I used to work here so let me share a few things that most customers don't know. 1. They are still severely understaffed, they are still trying to hire more staff, there just isn't anyone applying for the job. 2. Because of the understaffing, yes, the current employees are worked to their limit. Please be nice to them as they are trying their best. 3. They recently got a new store manager who was moved from a different store to this location, and the current staff are still adjusting to the new person and the way he runs the place. 4. Weekly sales change every Thursday, special sales change every Fri-Sun. Don't expect the same sales every time you go in, and don't ask for a sale price you saw last week, they can't make the adjustment. 5. There are no special coupons that the cashier is hiding from you. Every coupon you could possibly get is in the JoAnn app. 6. Many prices of items are cheaper online than in-store. Check before you go in person to see if it's an "online only" deal as they cannot match that price in store. 7. Store employees have no access to music or AC/heating, don't ask them to try to do anything about it. 8. The store is always busy all day on Saturday and Sunday, there will never be a good time to go on a weekend. Weekdays are "quietest" from 9a-10a and 1p-3pm. I don't know why, that's just how it's been. 9. Costly items and smaller items get stolen all the time. It genuinely sucks. Just because the website says the item is in stock, doesn't guarantee you'll find it. 10. Incoming truck days are Tuesdays. That's the worst day to come as every stocking team employee is busy trying to get new product onto the shelves. Please let them do their job so that you can find the items you want faster. I might come up with more inside info that should be publicly known later if this gets marked helpful enough. Thanks for reading!

Suzayn

This place is huge and they have wide range of great DIY stuff. well maintained and awesome collections. I personally like their jewelry section they do offer some coupons and 30 days returns options. I always had great experience.!

A A

I had the most rude customer service possibly ever! I normally don't go to this Joann Fabric Store, so I had no idea what I was about to encounter. Sophie at the fabric cutting table was very passively aggressive and rude. I cannot imagine that someone would hate the World and their job that much. I would highly suggest staying away from this location and going to any other Joann Store.