Primary Care | Kaiser Permanente Factoria Medical Center

B C

Dr Denison and his staff neglected to tell me that a vaccine I got last year requires two doses. None of them said a word about it or scheduled the second dose. When I found out many months later it’s supposed to have a second dose they tried to blame ME - even though I have all the visit notes and their failure to even try to schedule the second dose, nor did I get any communication to schedule it, nor does it appear online in the vaccines I’m due for. They completely dropped the ball and didn’t have the integrity to admit the error. I’d have let it go if they had, but trying to blame me just means you can’t trust them.

Bobbe Hughes

Really a very nice clinic, easy access, clean, very friendly receptionists. Has been our clinic for years, have been to alot of clinics & this 1 is one of our favorites.

Peach Rose

Okay. Books up a few weeks out so it sort of defeats the purpose of utilizing a medical facility to elevate the load of an emergency room. Great for ongoing issues for checkups. Not so great at diagnosing long term health issues. I had to go to a "real" chiropractor for diagnosing my back issues. They chased symptoms and I wasn't getting any better. Knowledgeable doctors but they just chase symptoms and don't have an issue draining your hoa for tons of tests that say you don't have this. I started going to out of network places that specialize in what you're trying to get diagnosed so that you can get diagnosed correctly.

Allen Wyse

I have been a member of group health, recently acquired by Kaiser Permanente, for over 60 years! They have always put my health proactively and in crisis top of their list. If I felt that I preferred a different decision on doctor or service they always have been responsive. They gave great care to my wife and 3 kids born and cared for by them. I now visit the Factoria clinic. It provides top care while watching their budget. Top of my list.