United States Postal Service

Category: Post office

Address: 126 Cowlitz St W, Castle Rock, WA 98611, USA

Phone: +18002758777

Opening hours

Sunday: Closed

Monday: 8:30AM–5PM

Tuesday: 8:30AM–5PM

Wednesday: 8:30AM–5PM

Thursday: 8:30AM–5PM

Friday: 8:30AM–5PM

Saturday: 11AM–1PM

Reviews

Qristofer Lewis

Mar 12, 2022

Every time I’ve had to conduct business with USPS, I’ve always had nothing less than pleasant interactions with the staff.

Rick Randall

Mar 12, 2022

I understand theres reasons that could effect deliveries. But deliveries to the wrong address too many times and delivered in mailbox but not in the mailbox is getting old now. The CR USPS is frustrating and unacceptable. I've watched carriers throw my package onto the front porch with fragile contents. I thought carriers had to pass a test to qualify as a carrier. how's this gonna get fixed?

Connor Smith

Feb 26, 2021

Just received a card (Feb 25) which was mailed 2 weeks ago (Feb 10) from a town 5hrs away. Typically receive these in 2-3 days, which is acceptable accounting for processing and travel. The envelope is completely shredded. The card has severe water damage, is warped and faded, and the whole thing looks like it was run over. Packages being delivered days late and slowly getting worse. Messages saying “couldn’t be delivered, door obstructed” while my porch camera watches the USPS vehicle drive a circle on my street without stopping (with 1 car in a clean driveway...). Had to get my box re-keyed twice on move in because they accidentally changed the lock of my box instead of another. I’ve even had a bill come late, luckily i was given a one-time grace for late payment. The people are very pleasant to talk to when they drop off a package or when I go in, always friendly and patient and that’s why they get 2*. The reliability and quality is horrendous, though. I don’t know if they’re understaffed, undertrained, or just have a couple people that don’t care like the others do, but something needs to change to increase quality of service. Right now if I had any other options to receive mail I would take it, but there isn’t.

amelia burbank

Aug 2, 2019

I have never had trouble when I go in to the post office to send mail, however We have received nothing but horrible service from our carrier since we moved here a year ago. She is rude to us constantly and always complaining, she has even yelled at a guest at our house about our mail service and yes she knows what we look like. Our packages rarely get delivered because of so many different “issues”. It’s getting exhausting. I have never had my mail being delivered be such an endless chore.

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Questions & Answers

What are your hours on Saturdays?

Qristofer Lewis | Aug 13, 2022
Prestyn Gilman | Aug 14, 2022

Sorry I didn't get your question sooner. Castle Rock is open from 11-1 on Saturdays.

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Since they choose not to travel the same roads I do every day to get to work. Can I just stop at the post office and pick up my mail!! ?

John Ricketson | Aug 13, 2022
James Ashburn | Aug 14, 2022

Call yes, but to make sure it is available to be picked up. Most of the mail box mail is probably packed up to eventually go out on route. Just call ...

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Why do you not delivery the packages in the vehicle"marked out for delivery" and instead they are taken back to the office. Then marked "ready for pick up" for the next day? Then another package marked out for deliver is delivered the very next day?

John Ricketson | Aug 13, 2022
Katrina Newman-Wilson | Aug 14, 2022

I live in a KOA Park and that is not open to us here pluse check my PO Box

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