Taco Bell

Kate Berger

order 9-10pm... in drive thru. Order total $40.49 - for...Crunchwrap Supreme (no tomato) meal w/ a soft taco (no lettuce).. a chicken quesadilla meal w/soft taco (no lettuce) 4 additional soft tacos (no lettuce) & 4 cheesy rollups. Once getting order & driving away, we pulled over to check to the order.. however only 3 soft tacos (should have been a total of 6 tacos)made it... drove back from location & go thru drive through again.. let them know I had just ordered, but I was missing 3 of 6 soft tacos w/no lettuce.... There was a pause then I was asked to pull forward to the window. Once there...same guy who had given me the orignal order proceeded to say that I had only been charged for 5 of the soft tacos... I questioned him 2 should have been included with the meals I had ordered? & that I had ordered an additional 4, but I only had in bag a total of 3. He then again told me I had only been charged for 5? I was NOT given a copy of my receipt. so I had nothing to go off of. I said okay, thankyou, as he handed me a bag of my missing soft tacos to me ....which were 2 WITH lettuce.... i was still missing 1 additinal soft taco..horrible customer service, i fully understand that accidents happen but not a single ounce of ownership for messing up the customers order was addressed... we won't be back & have reported this to corporate...this is not the first negative experience we've had at this location.

Lisa Stewart

Efficient and kind service! The store is very tidy. The food came out very quickly and was nice and fresh! A really good experience!

ANGELofD3ATH5

This taco bell is on the way to work so I only have gone a few times. Every single time I have ordered here my order has been wrong. Don't know if they can understand common sense or not. Pretty sad. 3 times messing up orders over a span of 2 months. You know they're messing up a lot more.

Alex Wilson

Well this is unfortunate, just stopped by to try out Taco Bell's breakfast on free burrito day to get my employees and myself something to eat. We walked several blocks only to be rudely turned away. We first noticed a gentleman in a wheelchair needing help to get inside. We tried one door, it was locked. So we escorted him to the next door where the woman behind the counter rushed to the door. We figured she was going to help him in but locked the doors in our face. A few customers that were eating the lobby stood up and went let us in. As soon as the door open the worked yelled at us just repeating the same phrase over and over, "THIS LOBBY IS CLOSED!" This even scared off the other customer who were eating in the lobby at the time enough to get up and leave. Never have I had an experience like this at any establishment and think that this location needs to learn how to treat people like human beings. We ended up apologizing to the guy in wheelchair who was noticeably upset that he was leaving empty handed. Shame on you Taco Bell