Midas

Josh Pease

I took my car to the toyota dealer and they couldn't figure out what was with with my car. I came here not sure if they could do anything. James diagnosed the problem with my ecu and replaced it and got my car running in less than 2 hours!! So thankful for their help. Great people and fair prices. Highly recommend!

Kisha Walker

I had a great experience with them! Dorrie has great customer service and very informational. I needed a oil change and I was able to use coupons for it as stated on the website. I have a used car so everything I need to know and what to work on, Dorrie was able to help. They did a great job! It's pricey but you are paying for quality.No oil light on. I'm going back soon 😊👍

Donna Shahbazi

I had oil change scheduled. When I checked in at the front counter, prior to signing any paperwork or handing over my keys, I explained to the counter attendant, Dori, that I had a 5 pack voucher for pre-paid oil changes that I wanted to use for that visit. She explained that she wasn't sure if they would be able to honor it. I shared with her that I have used it at many Midas locations across the country with no issue, including another location in Bellevue, WA. She did not express any further concern and continued to check me in. After handing me paperwork to be signed, she explicitly stated, "I will make the price adjustments at the end of your visit." Upon checking out, she told me I owed $38. I said, that shouldn't be the case - the voucher states my oil change pack was pre-paid and I shouldn't owe anything today. She said she didn't know how to ring it in the system, so I showed her previous oil change invoices that I used the voucher on as an example of how other locations did it before. She then said she needed to get her manager. The manager, James, came out and was disrespectful off the bat. He explained that he had never seen the voucher before. I said that the manager of the location that sold it to me, put their contact information if anyone needed to confirm with them the legitimacy of the voucher. He said, he's seen all he needs to see and does not need to call anyone - despite there being a receipt of my purchase of the voucher attached. I then took the liberty to call the manager of the location where I bought the voucher and they even talked to James and said that I was in the right. James said, that they would not honor it and expected me to pay for the oil change. He accused me of the voucher being fake. He would not give me a chance to speak without cutting me off or raising his voice at me. I explained that this conversation should have happened before my car was even serviced - not after the fact. James then proceeded to question my ID after I paid. He was not willing to help me whatsoever - seemed as if he was looking to pick a fight. As a young woman who came alone to service her car, I felt like I was completely taken advantage of. I will never come back and I do not recommend this location to anyone. I would rather given 0 stars if I could.

teca lowe

The store was empty and only 2 cars were seen within the shop. It took a full day to get the free diagnosis. Then was told it will cost $300 to run diagnostic on the codes they found in order to tell me what needed to be fixed. Ok do it. A whole day later and another $700 to fix what I originally told them what was wrong. Three days later maybe I will have my car with new exhaust sensor and won't have to get catalytic converter, which is a code someone else came up with.