Discount Tire

Alex Hgfdsa

Edited 8-05-2022: They fixed the issue. They exchanged the dented rim Below was an issue I had but Discount Tire made it right. Thanks! Tl;DR they sold me a dented rim, told me too bad, when I complained. Took me a little while to figure out it was dented but still. Don't assume they sell quality products. More details: I wanted to get rims for some snow tires I had Ordered rims in Dec 2021. Had an appointment to pick them up and get tires mounted/installed. Show up, it's a snowy day, so tricky to get there, turns out that their delivery was messed up because of the weather. I get it, no one can control the weather but it would have been nice to get a call that I didn't need to drive through the snow as the rims were not ready yet. I'll give some credit, they were able to find replacement rims pretty quick so I think it was the next day, but since one of dented that's kinda worthless to me at this point. Discount tire wasn't able to install my tires because they said they were a little to old, again I get it but an annoying extra task. I was able to get it done no problem at my local shop. However, it turns out I got my all seasons mounted on the new rims so it took a while for me to figure that out. I thought that maybe my steering was going out. But it turns out one of the rims is dented so badly the car shakes, and no amount of balancing can fix it. The front was shaking so badly at highway speeds that I though my steering was going out. The reason for the 1 star is that even though I have only have only driven on these rims maybe 100 miles or so Discount says sorry we sold you a dented rim but it's too late, their policy is 30 days. So my mistake in assuming they sold quality products. This was for a Toyota Tacoma, and I was getting steel rims for by set of winter tires.

Haley Kopmeyer

I came in with a spare and they couldn’t get the spare off. Instead of calling or contacting me they changed the other ties and just threw the extra tire in my trunk and had no referrals nor did they offer me any kind of service refund for the tire they couldn’t do. If I would have known I would have focused on fixing my car, not changing my tires for half the day.

Don Campbell

Patrick met me at the counter took care of a partial refund I was due. Fast & extremely professional service. The guys in the bay we're professional and through. Will go back,time & time again. Appointment was at 9:30 and I was on the road a little past 10. Thank you Patrick and the guys in the shop.😁🏎️🏎️

Meg Lee

I have trusted this Discount Tire in Bellevue so much that I brought my Audi Q7 there for a new set of tires. I liked the guys (Mitch and Chris) when I checked in. I hoped the technicians did a great job when I left. Unfortunately, I was wrong and so disappointed that they damaged my wheels when they swapped out the tires. The wheels looked pretty beat up with markings and scratches. The assistant manager-Mitch agreed to file a claim with their insurance. It's been 3 weeks and the adjuster has not contacted me. I just want the people out there to know it's happened. If you bring your beloved car here, take a lot of pictures before the work and examine their work carefully when you pick it up. Don't be a victim like me.