Hilton Los Angeles/Universal City

Category: Hotel in Universal City, California

Address: 555 Universal Hollywood Dr, Universal City, CA 91608, USA

Phone: +18185062500

Reviews

Kristina Delaski

Jul 28, 2022

Great location for visiting Universal Studios. The free shuttle to and from the park is great. The room was clean, the bed was comfortable and the pillows were a dream! The staff were friendly. We enjoyed the pool and jacuzzi as well. Breakfast was decent but overpriced.

Sue Deltenre

Mar 11, 2022

We absolutely love this hotel! From the moment you walk in until the moment you leave you will be treated like family. Jerome at the front desk took such great care of us and got us situated in our room early. The view were spectacular, the rooms were clean, the absolute most comfortable beds and pillows in the world, and great pressure in the shower! I can’t say enough good things about this hotel. We ordered breakfast in our room and it was delivered in under 30 minutes and was delicious! We will stay here again for sure!

samira masoudi

Mar 10, 2022

Location is great. Room was super clean. Restaurant had great food. Breakfast buffet was very good. Walking distance to universal studios. There was also a shuttle service every 15 minutes from hotel to universal studio. Me and my family enjoyed our stay.

Nicole Morrissey

Mar 10, 2022

The only thing 5 star about this hotel was the staff. The front check in the valet and the gentleman that brought in our luggage. They were all top notch. But everything else I was greatly disappointed. The food was okay but only get a “continental breakfast “ with the room. That consisted of a bagel fruit and coffee. That still was $22! Then a microwave can be added for another $20. We stayed on the executive floor with a “view of the park” the view was beautiful out the window at night but it was a parking lot. The beds were full size and so tiny and uncomfortable. It was either super hot or super cold. The hot water matched the next door people that you can hear. I just expected so much more from a Hilton. I just am shocked at the low class of the rooms the accommodations and pretty much everything except the staff was sub par. I would not recommend this hotel the Sheridan is right next door. Wishing we’d have stayed there.

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Questions & Answers

The lobby of the universal studios California Hilton smells so good. Anyone know what it is ?

Anna Wilson | Dec 24, 2018
Maria Alcala | Dec 25, 2018

Yes of course

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Is there a shuttle from Burbank airport to the hotel?

Trish Stephenson | Feb 27, 2020
Michelle | Feb 28, 2020

We walked

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How late is the Hilton pool open until?

Linda Nuffesse | Dec 24, 2019
Ana Mendoza | Dec 25, 2019

Midnight

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How match do I pay for parking?

A Jol | Dec 24, 2019
jack burke | Dec 25, 2019

$30 day to self park. $45 for valet.

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How can I apply for work

Antonio Gonzalez | Aug 25, 2020
Jody Highroller | Aug 26, 2020

You don't want to work at this Hilton, I did, and the managers, especially on the Kitchen level and the Maintenance dept. are Creepiest and Weirdest people I've ever worked with and they're always back-stabbing the people they manage.

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Does the Hilton at universal studios have a shuttle bus to and from the LA airport

Robert Schuster | Dec 24, 2019
JBrushert Photography | Dec 25, 2019

It does to Burbank airport

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Has anybody ever taken a small RV to visit this hotel. I would like to know if there is available parking within the hotel parking lot.

Cristal Gallegos | Dec 24, 2019
Nick Anderson | Dec 25, 2019

They have underground parking, so I wouldn't believe you would be able to. Best bet is to call. You might be able to drop off and then park in the open lot of Universal.

can you check out later than 11 am

Kellie-ann Maguire | Dec 24, 2019
Jonathan Lee | Dec 25, 2019

Yes. But you must call after a certain time the night before to see if they have anymore late check outs available. Hilton Gold and Diamond members are given automatic late check out priority.

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Every when is your seafood buffet?

Cecilia viray | Dec 24, 2019
Alberto Pimentel | Dec 25, 2019

I'm sorry, I'am not understanding your question.!!

Hi, I was planning a trip to universal studios this summer. And I wanted to stay at the Hilton Los Angeles/universal hotel. I was wondering about parking. I was planning on staying from June 24 to June 27. How’s the process for parking I

Throwback Wilson | Dec 24, 2019
Samantha Knotts | Dec 25, 2019

Self parking is $28 a day and the hotel provides a complimentary shuttle to Universal's City Walk area (generally runs 8:30am to 9pm, but can vary). Walking to the park is only 10-20 minutes depending on your pace and traffic - there are a number of stairs to cross the road, though, if that is an issue. We have quite enjoyed our stay - rooms are great and the breakfast buffet is wonderful.

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What time does the shuttle bus run?

YUJIN SEO | Dec 24, 2019
Daniel Jung | Dec 25, 2019

Every 15', and 5' to go at the park entrance. Around 10 to 15' to go by feet.

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With buffet restaurant?

melody song | Dec 24, 2019
Humdrum | Dec 25, 2019

The have buffet but not everyday. Mostly brunch and breakfast

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What is there to do around the hotel.

Suzanne Ewing | Dec 24, 2018
Scott Berry | Dec 25, 2018

There is any free thing in anything to do there you got CityWalk you got universal studios everything

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Do u still have a lunch buffet every sunday? What time ?

Jeffrey Salinas | Dec 24, 2018
Tom Watson | Dec 25, 2018

I know they have a breakfast buffet and a dinner buffet on weekends

I want to ship a package to my hotel before my arriving date what should i do? do i need my reservation number ?

Enes Demirkaya | Dec 24, 2018
Eddie Garcia | Dec 25, 2018

You should call the hotel at Hilton Universal and dial 0 and ask the operator to transfer you to Loss prevention department, they would know what steps to take.

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Does it have a full spa?

Chris Ford | Dec 24, 2018
Aquil Arif | Dec 25, 2018

I did not see one on my visit.

What is the self parking rate for 8 hours (10:30 am to 6:30 pm) when NOT a guest and just attending the persian Mehregan event on Sunday 9-30-2018 ?

Alex Fallah | Dec 24, 2018
Richard Durden | Dec 25, 2018

I was there for Sunday brunch and I paid about $10

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What airport is closest to this Hilton?

Kim Martin | Dec 24, 2018
Jorge Restrepo | Dec 25, 2018

Burbank Airport. [ Bob Hope]

Is smoking allowed any where on propertt

christine zeimetz | Dec 24, 2018
Sean Mahoney | Dec 25, 2018

Yes, along the driveway by valet.

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Do you have a car rental desk on premises? What car company?

Donna Levin | Feb 27, 2020
Joshua Gleiwitz | Feb 28, 2020

How much to hire a car once in LA? Not sure if to arrange from the U.K. before I travel?

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Does Hilton do airport pick up

Dee Minor | Dec 24, 2018
Alex Taylor | Dec 25, 2018

No. Uber or cab are your options. Cab is about 75+

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do you do industry rates please

poppie ye | Dec 24, 2018
Joshua Olson | Dec 25, 2018

If you work for one of the Hilton properties, yes. If you're just in the hospitality industry and not part of Hilton, normally no, unless you know the GM.

How much is the parking fees?

Eric Davenport | Dec 24, 2018
Mary Graves | Dec 25, 2018

For brunch it was $6.60 for 3 hrs. They reduced their price by 50%.

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Do they have a microwave & frig in the rooms. Any grocery stores near by?

Christine | Dec 24, 2018
Robert Meadows | Dec 25, 2018

No microwave, but a refrigerator in room and store inside hotel. Grocery store is a couple blocks away.

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I have a 12 lb Boston terrier. Is this hotel dog friendly?

Patrick Au-Yeung | Dec 24, 2017
James Edmonds | Dec 25, 2017

It is dog friendly. Not sure about size restrictions

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We have a large group. Is Hilton Hotel within walking distance of Universal Studios Park?

Patricia Curry | Dec 24, 2017
Tyler Duff | Dec 25, 2017

Me too much mony Times square feet walked to universal studios Hollywood very have fun together you guys come down great place be there ready when the Los Angeles Hollywood reporter has learned from a bit more universal studios next year

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Trying to not over pack- is there a make up mirror in room?

JoAnne Guanella | Dec 24, 2017
DM L | Dec 25, 2017

Yes my room had a vanity in the bathroom

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What's check in time

rachel brown | Dec 24, 2017
Jason Briese | Dec 25, 2017

I believe it is 300 pm.

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Is there visitor parking?

Peter Iversen | Dec 24, 2017
Carlos Miranda | Dec 25, 2017

They have self parking and valet for visitors and guests.

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Can I book a room and buy tickets for universal studios Hollywood at the same time?

Maria Cunial | Jul 6, 2021
Tahira Davis | Jul 7, 2021

No. But there is a package for Disneyland oddly enough.

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Can you pull in this parking lot without paying? Just want a picture of Universal Globe.

Justin Ervin | Jun 6, 2021
Bianca Lombardo | Jun 7, 2021

Yes

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Is the pool and gym open?

Jenna Hannawi | Apr 7, 2021
Julie Hsieh | Apr 8, 2021

Pool is open

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