Hobby Lobby

She C

I was looking for outdoor valentine and Saint Patrick day decor. I haven't been in Hobby Lobby enough to know the layout and wish someone would have offered to help. Found what I wanted and will enjoy them for years

Jen Boss

I am a fan of Hobby Lobby, have been for years and frequently buy from them in person and online. My recent visit to the Mount Vernon, WA store was overall quite enjoyable, mainly from the available selection of items, but more on that later. There was ample parking including accessible spaces. We are still in midst of a pandemic and upon reaching the doors to enter, I noticed the entrance and exits clearly marked to help ensure social distancing as well as signs reminding everyone that masks are mandatory. At one point or another, I think we’ve all forgotten our new normal and needed the reminder of wearing a mask. Entering the vestibule, I was in awe of the design layout of merchandise. The displays were simple but just enough to draw your interest for more to come. The store is large, clean and overall stocked well. I was amazed at the vast amount of items. And the store includes an area dedicated to all things sewing and fabric related which was rather impressive even though I don’t sew. The items are arranged by style/type which is found in most Hobby Lobby stores, making shopping for specific items easier. Ample amount of cashier lanes and I had no waiting when I approached and was able to complete my purchase. With everything being spectacular, you may wonder why I didn’t give five stars. The answer is surprising to me ... I walked almost every inch of the store and some areas twice. I was in the store for around two hours. I saw many (I repeat ... MANY) employees while in the store; however, not one employee said hello, smiled or asked if they could assist me in any way. I actually approached an employee in the fabric area and was taken aback by how rude she was to me. Perhaps she was having a bad day. Not a great excuse to treat a customer poorly but an excuse nonetheless. But what about the other employees? Was everyone working having a bad day that they couldn’t at least acknowledge a customer. Not one hello?! Not one smile?! Disappointing. Very disappointing. So for this enormous lack of customer service, I deducted two stars. And even though I absolutely loved everything else about the store, great selection of products at reasonable prices, the lack of at least a smile from one employee is disheartening. Will it keep me from ever returning, no. I will definitely return sometime but I do hope for a better customer service experience. I will definitely review my future visit(s) to this location.

Richard Xiao Dong Liao

Find pretty creative art gift , lots of nice decorations parts . The store do give me good feeling of arts instead of a little bit boring Costco style . Good security camera system security the store .

Blessed Walls

Never disappointed when I go here, great selection of arts and crafts and home decor. The only downfall is the horrible bathroom. Plus there's always a sell. If there's no sale don't forget to use the 40% off regular priced item online coupon.