NW Maids House Cleaning Service of Tacoma

Category: House cleaning service

Address: 2367 Tacoma Ave S, Tacoma, WA 98402, USA

Phone: +12537931664

Opening hours

Sunday: 8AM–5PM

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: 8AM–5PM

Reviews

Sue Wellerstein

Jan 24, 2022

Cleaner did not wear a mask, smoked cigarettes in our backyard, left the pack on my kitchen counter for my children to see, did not clean my master bedroom and bathroom, did not vacuum out upstairs, left trash in all trash cans. No dusting, complained to to company and they gave me a 20 dollar credit which is an insult on a $270 dollar job. Never use this company not reliable, nor professional second time in a row cleaners did a poor job. I would give it NO STARS but this made me choose 1 or it wouldn’t post

A B

Jan 4, 2022

Pros: * Booking : Amazing booking experience. * Rate transparency. Since the company charges based on purely square footage, etc its less manipulative like some other companies. No "at home estimation". * Excellent response on messaging during bookings, advance rescheduling Cons: * If you miss an appointment (did not open door for cleaner), you are charged $70. If they missed your booking (cleaner did not show up or such), then they provide $50 cleaning credit. Not a very fair game. Another rating concern -> 2.5 bathroom is counted as a 3 bath. * Cleaning is a hit or a miss. On some days squeaky clean, on others, meh. Cleaners are not constant, resulting in inconsistent results. * For a 4 bed house, they send a single cleaner despite feedback provided. This causes 4+ hours of cleaning and exhaustion for the cleaner. Its understandable they dont have have many multi-person teams, but its a matter of discomfort for both the cleaner and the home owners which can be improved.

Michele Woods

Oct 27, 2021

This was my first time using a cleaning service and requested a deep clean. One person showed up, was here for several hours. When I went over the work there was so much missed (that's just the regular cleaning) the deep clean didn't happen and she ran out of supplies half way through, I contacted the company and sent many many pics. There response was they would take the "deep clean" fee off of my price. That hasn't happened either and they completely dismissed the regular cleaning that wasn't done. Horrible experience, customer service and cleaning. I will never use this company again and will make sure none of my family and friends do either.

Stephen Field

Jul 12, 2021

Canceled on me two days before they were scheduled to clean saying they didn’t realize where my house was located. I booked 2 weeks in advance and they confirmed via email and text. There are much better choices out there than NW Maids, choose another firm.

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Questions & Answers

Do you do green cleaning?

Ilya Business Advice | Aug 13, 2022
NW Maids House Cleaning Service of Tacoma (Owner) | Aug 14, 2022

Prefer a Green Cleaning? No Problem Green cleaning products are available upon request at no additional charge. Visit https://nwmaids.com/tacoma-house-cleaning/ to book.

What are your rates?

Ilya Business Advice | Aug 13, 2022
NW Maids House Cleaning Service of Tacoma (Owner) | Aug 14, 2022

You can view our pricing and book online in 60 seconds here: https://nwmaids.com/tacoma-house-cleaning/

What's included in a cleaning service?

Ilya Business Advice | Aug 13, 2022
NW Maids House Cleaning Service of Tacoma (Owner) | Aug 14, 2022

You can view what's included in a cleaning service by visiting our Services page: https://nwmaids.com/services

How can I book a biweekly cleaning?

Ilya Business Advice | Aug 13, 2022
NW Maids House Cleaning Service of Tacoma (Owner) | Aug 14, 2022

Recurring Cleaning Services Between work, family, extracurricular activities and a host of other distractions, it can be challenging to make time for house cleaning. Fear not! NW Maids can help! We’ll provide you and your family with the detailed, thorough, and reliable cleanings you need to stay healthy, happy, and engaged with the life you want to be living. We’ll strive to keep you with the same great cleaner each visit in order to ensure the consistent and dedicated service you’ve come to expect from us. Even better, the more we clean, the more you save! Monthly clients enjoy 10% off, Biweekly clients enjoy 15% off, and Weekly clients enjoy a whooping 20% off each clean!

Do you do a weekly cleaning service?

Ilya Business Advice | Aug 13, 2022
NW Maids House Cleaning Service of Tacoma (Owner) | Aug 14, 2022

Recurring Cleaning Services Between work, family, extracurricular activities and a host of other distractions, it can be challenging to make time for house cleaning. Fear not! NW Maids can help! We’ll provide you and your family with the detailed, thorough, and reliable cleanings you need to stay healthy, happy, and engaged with the life you want to be living. We’ll strive to keep you with the same great cleaner each visit in order to ensure the consistent and dedicated service you’ve come to expect from us. Even better, the more we clean, the more you save! Monthly clients enjoy 10% off, Biweekly clients enjoy 15% off, and Weekly clients enjoy a whooping 20% off each clean!

Do you guys do deep cleaning?

Ilya Business Advice | Aug 13, 2022
NW Maids House Cleaning Service of Tacoma (Owner) | Aug 14, 2022

Deep Cleaning Life happens, life gets messy. When your house starts to feel a little out of control, try our cleansing deep cleaning package to get you back on track! We’ll get in all those rarely cleaned nooks and crannies, freshening up your space to bring back your peace of mind. Take a peek at our Cleaning Checklist a full list services included in this package.

Could you do an apartment cleaning in Tacoma?

Ilya Business Advice | Aug 13, 2022
NW Maids House Cleaning Service of Tacoma (Owner) | Aug 14, 2022

Yes, we provide apartment cleaning services in Tacoma!

Could you service the Milton area?

Ilya Business Advice | Aug 13, 2022
NW Maids House Cleaning Service of Tacoma (Owner) | Aug 14, 2022

Yes, we do cleaning services in the Milton area!

Are you available to clean a 1 bedroom home in Puyallup?

Ilya Business Advice | Aug 13, 2022
NW Maids House Cleaning Service of Tacoma (Owner) | Aug 14, 2022

Yes, we can clean a 1 bedroom home in Puyallup! We provide housecleaning services in all of Puyallup.

Do you do cleaning in Auburn?

Ilya Business Advice | Aug 13, 2022
NW Maids House Cleaning Service of Tacoma (Owner) | Aug 14, 2022

Absolutely. We do provide maid and cleaning services in Auburn and the surrounding areas.

Do you provide maid services in Fife?

Ilya Business Advice | Aug 13, 2022
NW Maids House Cleaning Service of Tacoma (Owner) | Aug 14, 2022

Yes, we do provide maid and cleaning services in Fife. You can book on our website below. https://nwmaids.com/tacoma-house-cleaning/

How much is a cleaning cost?

Ilya Business Advice | Aug 13, 2022
NW Maids House Cleaning Service of Tacoma (Owner) | Aug 14, 2022

Hi, you can view our pricing, availability, and book a cleaning in 60 seconds here: https://nwmaids.com/tacoma-house-cleaning/

Do you provide move in / out cleaning services in Tacoma?

Ilya Business Advice | Aug 13, 2022
NW Maids House Cleaning Service of Tacoma (Owner) | Aug 14, 2022

Yes, we can do a move in/out cleaning in Tacoma!

What form of payments do you accept for your services?

NW Maids House Cleaning Service of Tacoma (Owner) | Aug 13, 2022
NW Maids House Cleaning Service of Tacoma (Owner) | Aug 14, 2022

We only accept Credit & Debit card payments for our Tacoma maid service. No Checks, Cash, or Payment Options are available, and payment is due at time of services.

How can I be assured that my payment is secure?

NW Maids House Cleaning Service of Tacoma (Owner) | Aug 13, 2022
NW Maids House Cleaning Service of Tacoma (Owner) | Aug 14, 2022

Our website service provided uses the most highly encrypted and secure software available in the industry through a secure SSL connection, and your transactions in our Tacoma cleaning service are insured through our providers.

When am I charged for my cleaning?

NW Maids House Cleaning Service of Tacoma (Owner) | Aug 13, 2022
NW Maids House Cleaning Service of Tacoma (Owner) | Aug 14, 2022

We place a hold on the card you have on file with us, 24 hours prior to your Tacoma house cleaning appointment and charge your card after your cleaning has been completed. (Note: The exception is if you purchased a gift certificate your card will be charged at the time of purchase)

I'm not sure I can afford your cleaning services?

NW Maids House Cleaning Service of Tacoma (Owner) | Aug 13, 2022
NW Maids House Cleaning Service of Tacoma (Owner) | Aug 14, 2022

In our Tacoma house cleaning service, you can purchase our hourly option (minimum 2 hours @$50/hr) which is an affordable alternative, and you can add more time if needed, and still be able to help you get that much deserved time back into your life. Please call (206) 508-5850 to book hourly.

What if I only want a specific items or specific rooms cleaned?

NW Maids House Cleaning Service of Tacoma (Owner) | Aug 13, 2022
NW Maids House Cleaning Service of Tacoma (Owner) | Aug 14, 2022

In our Tacoma house cleaning service, we want to offer our clients a service that fits their situation, so we have a flexible “Priority Clean” option and this is done at our hourly rate, and performed based on what you would like us to clean. Please call us at (206) 508-5850 to book hourly cleaning.

How much does it cost to hire a professional cleaning company?

NW Maids House Cleaning Service of Tacoma (Owner) | Aug 13, 2022
NW Maids House Cleaning Service of Tacoma (Owner) | Aug 14, 2022

We try to make our Tacoma house cleaning services as upfront and simple as we can, so we have developed a flat rate pricing system that works well and is fair for us and our clients.

How can I change my credit card information?

NW Maids House Cleaning Service of Tacoma (Owner) | Aug 13, 2022
NW Maids House Cleaning Service of Tacoma (Owner) | Aug 14, 2022

You can log into your existing NW Maids Tacoma house cleaning account to add or update your credit card.

How can I change my address?

NW Maids House Cleaning Service of Tacoma (Owner) | Aug 13, 2022
NW Maids House Cleaning Service of Tacoma (Owner) | Aug 14, 2022

You can log into your existing NW Maids Tacoma house cleaning account to change your address.

Can I reset my password?

NW Maids House Cleaning Service of Tacoma (Owner) | Aug 13, 2022
NW Maids House Cleaning Service of Tacoma (Owner) | Aug 14, 2022

You can reset your password in your Tacoma house cleaning account.

What can I do with my account?

NW Maids House Cleaning Service of Tacoma (Owner) | Aug 13, 2022
NW Maids House Cleaning Service of Tacoma (Owner) | Aug 14, 2022

You can schedule, reschedule, cancel your scheduled cleaning, manage your payment information and view your cleaning history in your Tacoma cleaning service account!

How can I log in to my account?

NW Maids House Cleaning Service of Tacoma (Owner) | Aug 13, 2022
NW Maids House Cleaning Service of Tacoma (Owner) | Aug 14, 2022

You can access your Tacoma cleaning service account, or reset your login here to an existing account here >> Log Into Your Existing Account

Can I create an account if I haven't booked yet?

NW Maids House Cleaning Service of Tacoma (Owner) | Aug 13, 2022
NW Maids House Cleaning Service of Tacoma (Owner) | Aug 14, 2022

You can create Tacoma house cleaning online account anytime without scheduling a cleaning here >> Create An Account

Will I get the same maids every time?

NW Maids House Cleaning Service of Tacoma (Owner) | Aug 13, 2022
NW Maids House Cleaning Service of Tacoma (Owner) | Aug 14, 2022

We will make every effort to send the same team every time you book for Tacoma maid service. If one of our team members is sick or on vacation we will be sure to send a substitute team member or team so that you will receive continued service. You can also request a specific team member or team in the note and we will do our best to honor your request.

What is the difference between a deep cleaning and a standard cleaning?

NW Maids House Cleaning Service of Tacoma (Owner) | Aug 13, 2022
NW Maids House Cleaning Service of Tacoma (Owner) | Aug 14, 2022

A deep cleaning is required if your home has not been professionally cleaned in the last 30 days or more. It allows extra time for your cleaners to get all of the dust, dirt, and grime out of the corners, cracks, and crevices, and bring your home back up to our rigorous standards. A standard cleaning is suited for maintenance service after a deep cleaning has been completed, or if your home has already been professionally cleaned on a regular basis. You can choose one of these two for your Tacoma house cleaning service.

Do you bring your own supplies and equipment?

NW Maids House Cleaning Service of Tacoma (Owner) | Aug 13, 2022
NW Maids House Cleaning Service of Tacoma (Owner) | Aug 14, 2022

Yes, our cleaners in Tacoma maid service bring all supplies and equipment needed to provide the service. You are welcome to request that we use your supplies or products instead if you prefer!

What's included in a cleaning?

NW Maids House Cleaning Service of Tacoma (Owner) | Aug 13, 2022
NW Maids House Cleaning Service of Tacoma (Owner) | Aug 14, 2022

NW Maids has a cleaning checklist that your cleaning professional will follow. You can leave additional notes in your account after checkout, by contacting us, or by providing instructions during your cleaning. The following extra services are available if selected at checkout: inside the fridge, inside the oven, inside windows, deep cleaning, inside cabinets, inside basement, or laundry. Please check out our Tacoma house cleaning service checklist for more information.

How do I book my first appointment?

NW Maids House Cleaning Service of Tacoma (Owner) | Aug 13, 2022
NW Maids House Cleaning Service of Tacoma (Owner) | Aug 14, 2022

If you are booking for a Tacoma maid service, simply click Book Now and fill out the booking form. We ask you to describe your home (how many bedrooms and bathrooms), choose any optional extras you might want, and securely confirm payment. Future bookings are even faster once you’ve registered — get a cleaner in one click!

Do you offer green or eco-friendly cleaning?

NW Maids House Cleaning Service of Tacoma (Owner) | Aug 13, 2022
NW Maids House Cleaning Service of Tacoma (Owner) | Aug 14, 2022

Yes, upon your request, Tacoma maid service can use green, eco-friendly cleaning supplies that are safe, good for the environment, and don’t contain any harsh chemicals.

What if I won't be home?

NW Maids House Cleaning Service of Tacoma (Owner) | Aug 13, 2022
NW Maids House Cleaning Service of Tacoma (Owner) | Aug 14, 2022

Easy, just tell us how the maids can gain entry in the special instructions when you make your booking. Most customers leave a key under the mat, in a lock box, or provide a code for the garage door so that we can get in and out of their home for the service when they are not home. Our teams in Tacoma house cleaning service are very trustworthy and will be sure to lock up afterwards.

How much will it cost?

NW Maids House Cleaning Service of Tacoma (Owner) | Aug 13, 2022
NW Maids House Cleaning Service of Tacoma (Owner) | Aug 14, 2022

Our pricing is based on the number of bedrooms and bathrooms and the square footage of your home. If you're looking for Tacoma maid service, simply go to our booking page and enter this information and you will see your price calculated for you.

Do you service my area?

NW Maids House Cleaning Service of Tacoma (Owner) | Aug 13, 2022
NW Maids House Cleaning Service of Tacoma (Owner) | Aug 14, 2022

If you're in Tacoma, we service your area!

How does NW Maids work?

NW Maids House Cleaning Service of Tacoma (Owner) | Aug 13, 2022
NW Maids House Cleaning Service of Tacoma (Owner) | Aug 14, 2022

NW Maids is one of the leading providers of home cleaning services in Tacoma. There is no easier way to schedule professional home cleaning. Book your service in 3 easy steps: 1. Select the number of bedrooms and bathrooms in your home. 2. Select the available date/time that works best for you. 3. An experienced professional will show up and perform great service for you. It’s as easy as 1-2-3.

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