Address: 3628 S 35th St, Tacoma, WA 98409, USA
Phone: +12535028900
Sunday: Closed
Monday: 8AM–5:30PM
Tuesday: 8AM–5:30PM
Wednesday: 8AM–5:30PM
Thursday: 8AM–5:30PM
Friday: 8AM–5:30PM
Saturday: Closed
Sue Rickman
My apt complex had Click TV and Internet and I enjoyed it. Good prices and nice people. But recently they switched to Xfinity. I liked the channel pkg better on click for the money.
Shaylee Moultray
We purchased internet through Click and it worked great at first! However, we only stream from Netflix, Hulu etc and our internet speed has slowed significantly over the last year! We've contacted them multiple times to correct the issue. They keep saying it's our modem, but we worked on that with no improvements. Also, the newest modems are not compatible with Click. It's gotten so bad we can't connect to our baby monitors, FaceTime doesn't work and we can't iMessage over Wi-Fi. We are paying way too much for nothing at this point. It seems like they purposely slow you down if you are streaming too much. We are unfortunately going to have to switch to Comcast as Click's internet service doesn't fit our streaming needs! You are better off going with another internet provider if you stream only!
Donna DuVal
Customer for many many years. Sorry I had to cancel the standard plan and go to the broadcast plan I do not qualify for low income help, yet I am. Click had always been supportive and efficient. Best customer service ever. Can I purchase a receiver for my use instead of paying $7.75 monthly? I could then go back to the standard plus plan.
Ashlyn Elter
The cable itself wasn't bad but the customer service after we discontinued service was HORRIBLE. I called to canceled our service because I had Comcast coming out the following day to install our new cable. My husband returned the click box the following week. Apparently, click charges you for the cable (even if you're not even connected to their network!!!) until you return your box. The few bucks you save on monthly service isn't worth the bad business practices. I'm sorely disappointed by the lack of good customer service while trying to resolve this. I don't believe we should have to pay for something we clearly weren't using and had already cancelled. All we're getting is the run around now. I would love to get someone on the phone who can actually answer our question and help us resolve this.
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Hi Maureen, Advanced Stream can be reached at 253-627-8000 Rainier Connect can be reached at 253-683-4100 Thank you
They have a service map on their website check it out. You'll find you answer there.
There is a limited area of Lakewood that can get click but you can check on the website www.clickcabletv.com
Yes
Hi Margaret, it's true we don't control the programming or the interactive guide, that would be a lot to manage! All the networks provide feeds to us and often change what they will deliver. I looked into this and it seemed they switched a few programs around in order to air a special on Kobe Bryant, who passed away this weekend. You have access to TV Everywhere, which allows you to watch programming online and can register for free and will have access within 24 hours. Then you watch ESPN online with a computer and select from a variety of shows. We apologize for the change in programming from our network provider. Find out more here: https://www.clickcabletv.com/products/cable-tv/tv-everywhere/
Thank you for asking, as noted below. We do service University Place. Call us at 253-502-8900 for a quote.
Hi, please refer to our website for more information. this can be found on the support page. Thanks everyone. https://www.clickcabletv.com/support/tv/closed-captioning/
Are you referring to getting "closed captioning" ?
I don't have a problem at all with click TV, enjoy it way better than Comcast. If you don't like it maybe you should call click TV and ask them instead of asking Google guides.
Nice to see the Company answer questions about themselves.
I have advanced stream and it is working .
Hi Kelley, yes GSN is now on Channel 89/589 HD. This was effective November 6. Thank you.
Get a new box
Broadcast is primarily your local networks. Standard gives the local networks and national networks including ESPN, TNT, TBS etc....
Yes you can
Hi Marie, our TiVo service gives you access to Netflix, Hulu, YouTube and On Demand. It also records 6 shows and stores up to 1000 hours and so much more. We have a special right now for $14.99 per month with free installation. Check it out on our website. Thank you for asking.
Hi Ramona, prepayment of installation fees and first month’s services are required prior to installation. So ideally, that would be when you order. You could order today and then call back before installation to pay. Thank you.
Hi Karen, we don't provide Internet or cable service in Roy as you need to have Tacoma Power. Thanks for asking.
They'll have the local channels. They're a staple of every service provider.
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