Paulding County DFCS office

Category: Government office

Address: 1387 Industrial Blvd N, Dallas, GA 30132, USA

Phone: +17704437810

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Sky Marie

Oct 13, 2022

Tried calling a caseworker, she cancelled the call on the third ring. I left a voicemail, no call back in 6 days. I called again, she cancelled my call once again. Tried to call her supervisor, the number she gave wasn’t even real. Called the number on gateway, a robot told me to call this number. I call this number and the line is busy! This is absolutely ridiculous. God forbid someone has actual urgent needs. Updating my review to add on that these agents are garbage. They ask for you to submit information online (that has already been submitted ten-fold), then neglect your case until the system takes over and terminates your case. I called the case worker, had to leave a voice-mail. Called her supervisor after not hearing back for 10 days, voice-mail box is full. Call HER supervisor, surprise surprise- had to leave a voice-mail. I understand they have a heavy case load, but this is purely negligence.

Javon Page

Sep 27, 2022

They never answer the phone

B Love

Jun 1, 2022

This place is HORRIBLE THEY ALL NEED TO BE FIRED THEY HANG UP ON YOU OR DONT EVER ANSWER LEAVE A VOICEMAIL FOR WHAT!!! They DONT return the call. Definitely reporting them

Donavon Wade

Nov 23, 2021

These people need to be fired. Terrible cuatomer service

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Questions & Answers

How often every 3 mts .4 mths. To renew for ebt

Scott Menard | Nov 6, 2020
Jimmy Loudermilk | Nov 6, 2021

Please help me out

who is in control? no Method to the madness.

Clay Wiley | Nov 7, 2019
Christine Vanscyoc | Nov 7, 2019

You take a number and wait to speak to someone??? Its not really complicated.

What is the fax number

Sarah Hollingsworth | Nov 7, 2018
Randolph Williams | Nov 7, 2019

What is the fax number

How do I obtain records to show that I received assistance with food and Medicaid for my son in the year of 2020 from this department I call and there's no answer I don't know the website address and I have to have this .

Tracy schree Epps | Dec 11, 2021
Aaronda Boyd | Dec 11, 2021

Go to Georgiagateway.gov and create new account. When you get in the new account it will ask you do you receive benefits. Click yes even if you don't. This will then ask you if you want to link your account. Say yes link. It will then pull all your information from old account to the new account. All you will need to know is you birthday and SS#. Then once in go to bottom to benefits or view my notices and you can print out what you need. Hope this helps.

Do you handle Medicare Premium adjustments? If so do I come there or do it online

jamine rogers | Nov 6, 2020
Kyria Moaton | Nov 6, 2020

When i went they were closed everything is done online

I am a 58 yr old female living in a tent here in paulding co. I have no source of income. Can the defacs office help me?

Patricia Hix | Nov 6, 2020
Jeffrey Schubert | Nov 6, 2020

Good morning Patricia. I have reached out to a gentleman that does outreach. However for now, you could direct any questions to this outreach. It's located in Atlanta, but they are well equipped to answer any of your questions. ICM: 404-590-6956

What's the best time to go? I have an application already filled out just need to drop it off. Stopped in there at 2pm and there was about 20 people ahead of me.

Joel Lodolce | Nov 7, 2019
Catherine Alexander | Nov 7, 2019

Be there in the morning when the doors open

Does food stamp app cost anything

Courtney Gunter | Nov 7, 2019
Henry Gantt | Nov 7, 2019

No it doesn't

Are they opened today

Christian proctor | Nov 7, 2019
Meya Vincent | Nov 7, 2019

No

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