Carroll County Family & Children

Category: Social services organization

Address: 165 Independence Dr, Carrollton, GA 30116, USA

Phone: +17708302166

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

satrina west

Nov 4, 2021

This is the worst place ever for when they take up to the 30 days until they get back with you the customer service is poor horrible if I could go to a different defects office I would because this is ridiculous they give you a number to call she's never there to answer the phone she never called you back after you leave message after messages this is just a horrible place customer service is completely bad S. Green is the worst if you do not like your job why work there that’s for the whole office just lazy

Deeanne Hubbard

Oct 29, 2021

You can't ever find the paperwork you need to fill out.

Alizabeth Peace

May 17, 2021

They never answer the phone and it’s hard to get a call back. I’ve been trying to fix my kids insurance since February! This is ridiculous

Matt Morgan

Apr 7, 2021

Mean

Thanks! Your review is awaiting moderation.

Questions & Answers

How come no one answers the phone?? I've been trying to get a hold of my case worker for 2 weeks. I'm going without medication that I seriously need. What can I do??

Bambi Wise | Nov 7, 2017
Electric Highway | Nov 7, 2019

Why is Lana screaming at Mr. TrickyBills? The gvmnt is under staffed but they seem to find time to send letters out to take away your benefits. I asked my caseworker to call me with an important question/issue 3 months ago.

Read More

I have NEVER seen a facility where no one is never available, and or return your call when you do leave message. I have not recieved my benefits due to this, but however did my renewal Sept.30 but still nothing. I have called everybody

TyQuilla Flowers | Nov 7, 2018
Nadiya3882 Ankara | Nov 7, 2018

Hi thought i respond an suggest if you can try to go up to the office when its open at carroll county DFCS an speak to some one personally. You get a quicker response that way. Or sometimes as a last resort i go to a bigger DFCS. Office an let them know whats going on at that office. Last resort too is to take them to to court its free so you can talk to a judge about what happened an he will definitely fix it!

Read More

Gateway is always down and no one ever answer's the phone.I have C.O.P.D. I can't go into the office I won't be able to breath for all the perfume smell's. I'd have to leave by ambulance. Been trying for two week's now. Dag get it fixed

Cindy Johnson | Nov 7, 2019
Judith McFarland | Nov 7, 2019

Wear a paper mask, hon. Get one from your oxygen supplier or pick up a pack the next time you go to fill your prescriptions. The Tanner ER has a station set up where you can pick up a mask or a pair of gloves for free. That's what my mom had to do. She now keeps a mask in a Ziploc in her purse. Good luck and God bless!!

I have and emerg and No one answered the dang phone this is a joke. They need to get people in ther who will do ther job or better phone service

Sonia Burnett | Nov 7, 2018
Abigail Norton | Nov 7, 2018

Call 911 first

How do I find out how to get custody or guardianship of my granddaughter? My son has total custody and all rights to her. He is incarcerated currently and I need to find out what to do

Janett Puckett Brown | Nov 7, 2019
Marie Ward | Nov 7, 2019

I went to the court house and had to fill out paperwork paid them and I got temporary guardianship

Read More

Who is the head of the Carroll county defacs

Jonathon Wood | Nov 7, 2018
Stephen Beam | Nov 7, 2018

Libby Smith is the Director

Does anyone know how i can get help finacially with my child if her father is in prison?

Courtney Wilkinson | Nov 7, 2018
Cory Clifton | Nov 7, 2018

Yes, you need to appear in person. They will assign you a case worker.

How do I apply for assistance with tanaf

Ashlee Bearden | Nov 7, 2018
Isaiah Hand | Nov 7, 2018

Go up to your local DFACS office and ask for an application. Warning though! Carrollton does not have a TANF caseworker and the whole thing was not worth all the trouble it caused

Why is it when I call, I get the “communal” voicemail? Leave 3 messages in 10 days because the main line number refers me to this location immediately.. yet here I am, sitting in their offices because of a letter... December renewal just as bad

Cat Lock | Nov 7, 2019
Katie Marie | Nov 7, 2019

I think that this is a clear issue that's going unresolved. New employees for the front office! At least a secretary..... just a thought.

How do I track my. Card I have tracking #

Tarabird Brightman | Nov 7, 2018
Brandon Bohannon | Nov 7, 2019

How do you get a tracking number?

Read More

Well the office be open today it's Columbus day? I need to bring verification paper in

Sherol Meadows | Nov 7, 2018
Toria McDonald | Nov 7, 2018

No

Hey, I got a disabled husband with 4 kids I got to watch over full time so how would I go to work and do everything else to if they are requiring me to work with all what's going on with them

Lela Grubb | Nov 7, 2018
Marie Ward | Nov 7, 2018

Well, talk to your case worker. I'm sure they can come up with various options.

I have been trying for 7 months to get my insurance started back when you switch from compass to gateway i got lost in the system. How do you reach a case worker ?

Kathy Harrison | Nov 7, 2018
Isaiah Hand | Nov 7, 2018

Go up to local office

What's the knee name for the website to apply for stamps

Yvonne Bryant | Nov 7, 2018
Nesha G | Nov 7, 2018

Gateway.ga.gov

What do I need to get food stamps started

Scott Noojin | Nov 7, 2017
Keeper Bay City Psychos | Nov 7, 2017

If you work you will need 4 most recent pay stubs. You will also have to show prof of residency. You will also need to fill out a bunch of paper work. You may aply from home online or go to your local DFCS center.

Is Family and Children Services closed tomorrow? On the 10th

Theresa Jenkins | Nov 7, 2017
Keeper Bay City Psychos | Nov 7, 2017

They do not appear to be open today. The page says today's hours may differ and no one is answering the phone.

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places