United States Postal Service

Category: Post office

Address: 7241 185th Ave NE, Redmond, WA 98052, USA

Phone: +18002758777

Opening hours

Sunday: Closed

Monday: 8AM–5:30PM

Tuesday: 8AM–5:30PM

Wednesday: 8AM–5:30PM

Thursday: 8AM–5:30PM

Friday: 8AM–5:30PM

Saturday: 9AM–3PM

Reviews

Morgan Riddle

Aug 6, 2022

I’m surprised at the negative comments. I’ve only ever had good experiences at this post office. Two of the male clerks are especially helpful and patient. Even when the lines are long I’ve never had to wait an extreme amount of time. I continue to frequent this branch because of the positive experiences I’ve had.

Paul Sebastian Urcan

Apr 18, 2022

I wish I could give 0 stars or negative. One start it’s too much. I had an appointment for kids passports we tried to schedule for 2 months, finally I got on appointment, went with all family took off from work, and I got there and guess what not personal there. A list to call and let you know the appointment was canceled, nothing.

KAPIL DURAPHE

Apr 11, 2022

This is one of the worst USPS locations I have been to in America. The staff is highly inefficient. I went to this location for my fingerprint and waited in the queue for an hour in the morning. After hitting the counter, the representative told me to wait by the passport door. I stood there for nearly half an hour. The Asian guy at the counter yells at me that there is no one to take my fingerprints and I'll have to keep waiting. I waited for another half an hour and just left. Pretty ridiculous. Never visiting this location for sure.

Sidheshwar Sharma

Feb 1, 2022

USPS Redmond office staff was very helpful to locate my important mail which was delivered to old address. Supervisor madam took prompt action and requested mailman to retrieve the mail from old mailbox and called me when the mail was available to pick up from the USPS office. USPS Team- Thank you; I am grateful for your compassionate and quick support on this issue.

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Questions & Answers

No one will take phone at any time, no response any time. Worst service I saw ever

Tijo K Varghese | Aug 12, 2022
Barbara Stokes | Aug 13, 2022

Post offices usually don't answer phones.

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Everyone here needs to be fired and replaced with people more understanding of what professionalism is and how appropriate it is to answer the phone within 3 rings. I dont live there anymore, I cannot swing by. I want this location taken care of.

Megan Hillman | Aug 12, 2022
Aaron Jones | Aug 13, 2022

Unfortunately that's the way it's been for a long while now. Really as long as they are needed and paid what they are. They're not going to care, nor change. Theres no management I've ever seen trying to uplift the workplace or brighten that environment. It's always pretty dull in there. Could definitely use improvement, but they're consistantly busy with hundreds and hundreds of "problems," so easy to explain the lack of enthusiasm or care to even prioritize answering the phone, when it's just another problem.. Needs change? Yes, but where does this change come from?

You say a package was delivered yesterday. IT WAS NOT!!! It was a pattern book from Russia. A sewing book. We have an address exactly like two others in our neighborhood. The mailmen deliver to the wrong houses ALL THE TIME! I want my package!!!

Susan Hill | Aug 12, 2022
Megan Hillman | Aug 13, 2022

Yeah, they put one of my Christmas presents in someone else's p.o. box, thank God the woman who messed up was working the day she heard me tell another teller that I was missing a package. They're always so understaffed and the lines are out the door. It's literally painful having to know I need to do business at that post office.

They never attended any calls!

Suresh Duraisamy | Aug 12, 2022
Ali Asgar | Aug 13, 2022

True :)

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Information delivery shows my package delivered but there is no package in my mailbox. Can anyone help me how to proceed with this situation? Thanks

Praveen Battula | Aug 13, 2022
Irfan Sheikh | Aug 14, 2022

Call your local USPS office and start an investigation. They usually start it after 3 days of delivery

What happens if I drop off a UPS package by accident?

TheTransParentSkeptic | Aug 13, 2022
Deepak Benny | Aug 14, 2022

They will transfer it to ups. But, u may have to wait for the next sure post pickup by ups or till the internal transfer by usps completes and then picked up by ups.

How does one go about adding a new family member to our current address?

Ko Aung | Aug 12, 2022
Sarah Merkel | Aug 13, 2022

Just add their name to the label inside your mailbox

Is this post office open until 11:59 on 4/15/2019?

Theresa Shabro | Aug 12, 2022
Emm Gee | Aug 13, 2022

They're close at 5pm.

Why even service provider lie to customer ? If you are not able to deliver pacakages just say it and we will understand but u guys make falls statements that no body was home and thts y package is returned? Seriously.... Worst service ever.

HP Magicals | Aug 12, 2022
Sarah Merkel | Aug 13, 2022

With all the snow and slush I am sure they are doing the best they can. Maybe you could call and ask for redelivery? Just a thought. I'm sure they are super backed up because of the historic snow levels

I've only had great experiences at this post office! Friendly, professional and efficient people behind the counter, I actually prefer going there to send overseas boxes instead of Duvall...they just know their business!

sarah lombardo | Aug 12, 2022
John Alo (Kama Kiuga) | Aug 13, 2022

Redmond Post office is the best place for shipping domestic and international , express, priority, first class mail, stamps and parcels. We provide home and business parcel deliveries and pick ups and we provide excellent front counter professional customer service experience. Come visit your Redmond Post Office today,! Thank you! USPS Mailman

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Does this post office have a 24-hour Parcel drop?

Jenna | Aug 12, 2022
Sarah Merkel | Aug 13, 2022

Yes

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Does not carry 1040ez forms? This town REALLY does it differently

Jesse Kallam | Aug 12, 2022
Jesse Kallam | Aug 13, 2022

Yes, but every other post office I've ever been in has them.. IMO your answer is not relevant to my comment.. type in Google search 1040ez post office.. You Will be served with innacurate information if you plan to visit this post office.. Also I tried calling them before I went there.. No answer for over 5 continuous minutes of the phone ringing..

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why no anyone can pick up phone? i want to talkwith Jeffrey Davis.is he a manager here? the person from Thailand waited to hear from him.

apinya saha | Aug 12, 2022
apinya saha | Aug 13, 2022

i really want to know the Jeffrey Davis is a manger this branch or not bz i want to contact with him.

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can I renew an expired passport at this location? what is needed if so?

david bergman | Aug 12, 2022
Ali Asgar | Aug 13, 2022

Nope.

Is the post office open today, 15th Jan 2017 ?

Dileep Rawat | Aug 12, 2022
Theresa Burch | Aug 13, 2022

The post office is closed on federal holidays but the lobby with the self service kiosk should be open.

How can our neighborhood get a usps mailbox cluster and keep our mail from getting stolen? 5 or 6 houses in Redmond near Microsoft.

Dean LeMaster | Aug 12, 2022
Ali Asgar | Aug 13, 2022

Dont know. Best is to inquire with Redmond post office directly.

Can I come get my mail earlier than waiting for it to come to

Teresa Schmitt - Green | Aug 12, 2022
Ali Asgar | Aug 13, 2022

Yes if you know that mail has already reached the post office, you can call and tell them to hold delivery.

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