Jenkins Restorations

Augustina Anggreny

Our building was damaged by vandals. They came in saying they were the experts and gave estimate that was more than 4 times higher than the rest. Nobody was able to explain why when we asked in details. They did not call back when asked.

Peter Horsman

The experience with this company, and specifically Chris Anderson who was our project manager has been terrible. No follow up communication, multiple texts and voicemails and no returned calls. It is really frustrating when you have water damage that the contractor just leaves you hanging with questions and overpromises and does not deliver. We had a roof leak with a damaged ceiling. Initially the company responded quickly and came and installed air blowers and other equipment to remove moisture from the room. They were quick to provide an estimate to the insurance company. However, they did not find a roof repair person. We live in Seattle, and it rains a lot here in autumn. After a day they came and removed the equipment. No ETA on roof repair. What is the point of removing moisture from a room if the roof is still leaking and it is raining? And then removing the equipment? Unanswered texts, promises to call back and not doing so, unanswered voice mails and emails are very frustrating when you are trying to get damage fixed. In the end, after weeks of trying to contact Chris Anderson I gave up and had to find my own roof repair person and interior repair company. This was a very frustrating experience. I do not recommend Jenkins Restorations.

Bill Forbes

I cannot say enough about Jenkins Restorations. They have been absolutely wonderful to work with, and we LOVE the work they have done for us! This was the first time that we have had to work with an insurance company to settle for damage, mitigation and restoration – and we did not know what we were doing. Added to that, our insurance company was quite challenging. Jenkins Restorations helped us understand what the insurance company was asking for, they helped us advocate for and resolve issues with the insurance company, and they helped us to understand what options we had within the settlement. They were persistent in sourcing materials, even when supply was difficult to find; they advocated to supply stores when materials were delayed. And their contractors did absolutely beautiful work on the rebuild of our two bathrooms. The Jenkins Restorations staff and contractors were friendly, respectful, excellent communicators, and real experts in their work. We are very grateful for Jenkins Restorations, and highly recommend them!

Live Work LLC

It was the worst nightmare experiences we had dealing with a contractor. We had a small building damaged by fire in late 2017. Somehow they showed on the job and appeared to be professional and well put together. We did not know any better and were under a lot of stresses, so we signed with them and 7 months later had to fire them from the job due to delays, weeks with no construction activities, empty promises and improper billings. Even weird things happened like random people hooking up to the electrical panels, sleeping inside due to the building site was not properly secured. Total nightmare. They threatened to sue in court, finally we settled the billings, because we want to move on with our lives. We were able to get the project done by ourselves in 3 months !!. After talking to building owners, this is a pretty widespread issue with contractors who work with insurance company, prying on building owner who are distressed. My suggestions is to get your own contractor when dealing with insurance companies regardless of different estimate procedures/software system. It will save you a lot of heart aches and pains, which make me tremble thinking about it, even today.