Address: 1015 Castleton Ave, Staten Island, NY 10310, USA
Phone: +18002758777
Sunday: Closed
Monday: 8:30AM–5PM
Tuesday: 8:30AM–5PM
Wednesday: 8:30AM–5PM
Thursday: 8:30AM–5PM
Friday: 8:30AM–5PM
Saturday: 8:30AM–1PM
Fanta Bel
I bought a P.O. Box at the location to protect my orders but it turns out to be worst than my address. I am a honest person and I don’t keep stuff that is not mine. This post office gave me and my children other peoples orders couple of times and when ever we go to the post office to return them, instead of thanking us for bringing peoples stuff back , they get very defensive and rude. They don’t do their job, they are just there to make the hours. Most times they do not put the yellow slip in the mail box to pick up your package. Your package will be sitting there and they won’t give them to you. Even though the shipper would tell you that your package is being delivered, they will tell you it is not and before you go back to pick up your package, they would have given it to someone and you would end up losing your order. Couple of days ago , my son’s brand new iPhone was missing at the post office. It was delivered to the post office by ups and they gave it to someone else as usual. They gave us an empty box. It was a $500 iPhone. When we complained they did not express any concern and they were very rude and defensive. We have lost countless packages at this post office and we have been sending our packages there since we moved to this new location. After this six months end , I will never pay for our packages to be delivered there.when we first moved here, our packages were getting lost and we thought our neighbors were stealing our packages and that was why we paid to get a PO Box to protect our packages , not knowing that it was the post office that was giving our packages away. This post office needs a lot of changes and accountability.?The workers there are the worst!!!
Raskal
Very helpful branch. Thank you.
Cindy Winfield
I had the pleasure of speaking with Lisa over the phone and she was extremly professional! I also had the pleasure of working Ish to submit a renewal and 3 first-time passport submissions and he was extremely professional. His customer service is top notch and I appreciate him. Thank you
julissa quintero
Worst post office to submit passport services with i got a nasty ignorant Indian worker who was rude and very unprofessional in front of my children they should not have employees in the post office that conduct themselves in this manner i am a business owner and would never treat a client in that manner especially that I was there with my children doing there passports I would never go there for anything ever again. This location should just shut down if there gonna treat people this way.
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Normally it goes out around 11a.m. It's probably the same on Saturdays especially since they close early.
Hey Maria, its very easy. Pass by your local post office, and they'll set you up. Thanks! ☺
Yes. They usually open at 8:30am.
Debit Card
Nope. It can be boxed, and prepared at the Post Office. ☺
Hey Devon! Pass by the local post office and they will assist you with completing a Passport Application. ☺
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