United States Postal Service

Category: Post office in Newark, New Jersey

Address: 290 Springfield Ave, Newark, NJ 07103, USA

Phone: +18002758777

Opening hours

Sunday: Closed

Monday: 7:30AM–5PM

Tuesday: 7:30AM–5PM

Wednesday: 7:30AM–5PM

Thursday: 7:30AM–5PM

Friday: 7:30AM–5PM

Saturday: 8:30AM–3PM

Reviews

Tosha K Accessories

Nov 4, 2022

Welp we have a new mail carrier working this my area and this is the second Package back to back that Was scheduled for delivery that said it delivered but never was. Mysteriously he delivers the packages very early in the morning but you will never see him even when you are standing on the porch. And then he comes back later to bring the mail. Seems to me like he must loves plants sense those are always the packages that never arrives.

めらとにん

Oct 27, 2022

constantly lie about “delivering” my packages just for me to end up picking it up myself— which is already difficult enough as is since i’m a minor and i need to be over 18 to receive packages… Not to mention they’re severely understaffed which results in VERY slow customer service

tapsoba ali

Oct 8, 2022

I'm so mad at this location because I feel like they steal packages because it the second time they said it delivered I never get coming a open package. They need to do investigation to those drivers who steal people stuff. And they have bad customer service very rude don't have time to listen to the customer be inside playing with the time. I'm not going to order 2 packages again because you order 2 you 1 and they keep 1.very bad service

john razi

Oct 5, 2022

As typical with usps. If THEY LOST the package, there is nothing they are going to do. Just send you to tracking system.

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Questions & Answers

Horrible the delivery man/woman lies about drop off attempts and customer service sucks

Hassan Hall | Nov 6, 2018
Usuario Usuario | Nov 5, 2021

Thats true, but no body do anything , i don't know how these people works there with out supervision , its a lot of complain and the government dont do anything to fix that isues!

PLEASE FILE A COMPLAINT AGAINST THIS POST OFFICE! IF WE SUBMIT ENOUGH COMPLAINTS THEY WILL INVESTIGATE THIS LOCATION! THERE ARE LITTLE TO NO COMPLAINTS FOR THIS LOCATION ON FILE. IF YOU WANT THERE TO BE CHANGES WE HAVE TO REPORT THIS LOCATION!

Amber Atkinson | Nov 6, 2018
Melanie Best | Nov 6, 2019

I have walked in spoke to supervisors and called in and gave complaints. They don’t care. I just mailed a letter with a complaint today.

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This is truly the worst post office I've ever been to in my 39 years of life the workers are rude on top of it always being 2 workers and hour long lines.. deffinely needs new management and staffing that are trained...

Taino Gunz | Nov 6, 2018
Daishon Wheeler | Nov 6, 2018

😂😂😂

Why is this Postal Facility so badly run?

M.C. Mays Pulliam | Nov 6, 2018
Jay Garcia | Nov 6, 2019

Mainly because they are Union!

Anyone have their number or they just Don’t answerr their phone

Trishagaye Henriques | Nov 6, 2018
B. Applbaum | Nov 6, 2018

They really don't answer..

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Things here, as with anything else, can always be better. Communication on both sides would help. Being a former USPS Employee myself, allows me to see both sides of the coin. Let's work together to fix the problems here at this location.

M.C. Mays Pulliam | Nov 6, 2018
GATA Negrra-Moore | Nov 6, 2019

Thank you. We tried that. Got anything else-?

This place is terrible avoid as much as possible, ups and fedex are a life safer...and yes a worker told me personally THEY DO not ANSWER

KashKay M | Nov 5, 2020
Marina Frederick | Nov 5, 2020

Yes I believe you

Can I have a package being sent to me in my name held at the post office for pick up

Faythe Mitchell | Nov 5, 2020
Antonio Santiago | Nov 5, 2020

Yes

Why doesn’t this post office redeliver? Second package in the last two weeks that wasn’t redelivered. Not everybody wants to go to your post stand in long lines and deal with rude workers

Chino Wilson | Nov 5, 2020
Sandra Smithson | Nov 5, 2020

Good evening to you I dont work for the postoffice I dont know their rules or regulation If you need to know why they dont do what you ask Please call the postoffice ask them and they will give you an answer regarding the fact that they rude You got to forgive rude people cause it just their ways they need more training on how to assist customer and stop being rude Sometimes the customers are rude to them 2wrong dont make it right Respect is not a choice is a lesson learned

If there’s no secure place to put big packages leave a note to pick up at the post office Your company claims no their not responsible for stolen packages so the workers need to have more sence

kathy browne | Nov 6, 2019
Jayail Washington - Raw Talent Records | Nov 6, 2019

This answer may not be what you want to read or see right now, But in the world that we're living in today / 2018, Most delivery people don't really care today. When they 1st got hired, They cared. But after awhile, They were pressured and threatened to do what ever it takes to make that package disappear and NEVER come back. So their mission is to get rid of as MANY packages as soon as possible, By any means necessary. Some of the old fashion workers will bring undelivered packages back to the station at the end of the day, But the Supervisor is usually waiting at the door with a clipboard asking, Why is ALL of these coming back into the building ? - And who want to hear that when it's time to go home, Right ? - So to avoid getting the 3rd degree at the end of your shift by your Supervisor, Most choose option ONE. Leave it and pray to GOD it falls in the right hands. Usually it does, But sometimes it doesn't. Since the package has a Tracking #, They blame YOU also, For not tracking it

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How can I change my address

Esther Salley | Nov 6, 2017
B. Applbaum | Nov 6, 2017

you can go to the post office and get a change of address form. You may also be able to do it online

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THIS IS MAIL CARRIER FOR S.11TH STREET IS THE WORST! I HAVE HAD ENCOUNTERED SO MANY ISSUES JUST TO GET MY MAIL.....HE DOESN'T DELIVER THE MAIL. AND MANY TIMES HE HAS SENT MY MAIL BACK. WHAT IS THIS!

Angel Jones | Nov 5, 2021
gishagrlmo mt | Nov 5, 2021

What! Our carrier is usually on point. Contact the post office and I bet it will stop.

If a letter was sent certified mail to me and I Did not get the certified mail is there a way I can track it was sent certified with the sender's date and address. I do not have tracking numbernumber I

Zig Zag | Nov 5, 2020
C.L.A.P | Nov 5, 2020

The sender should have the tracking number,so call the sender to give you the tracking number. Also the post agent can track your P.O BOX (if you have one to see what is there) But your best option is to call the sender. I hope this is helpful

Why is there no carrier for 19th stres t off south orange. All my items you give me the no access thing and nobody shows up. This is soo wrong

Ugochi Nnorom-Ben | Nov 5, 2020
Sandra Smithson | Nov 5, 2020

Good afternoon I dont know call the Postoffice and ask to speak with the Manager and he or she will assist you I dont work with the Postoffice or with them

What time can I pick mail from my P. O box

Aretha King | Nov 6, 2019
Jayail Washington - Raw Talent Records | Nov 6, 2019

..... 7:30 am to 5pm...

Why are bus Cards often times missing. When tracking history say that it's their? It's not just me this happens to my wife and friend's and.friends. Also i see workers doing nothing to offset the Crowd of people one or two be trying

Jihad Muhammad | Nov 6, 2019
Jeanette Thomas | Nov 6, 2019

I can't help answer any of those questions .

Hi I WANT TO NO WHY DO THE MAIL AWAY COME ON MY BLOCK AT 5PM WITH THE MAIL SO LATE DONT THE POST OFFICE CLOSE AT AT 5PM

Cynthia McKnight48@gmail Seanwal1 | Nov 6, 2018
Shakhir Williams | Nov 6, 2018

No. The carriers stay out until way after that time. It's called a pivot: when you don't have a regular, the route gets split into overtime for multiple carriers who have their own routes they must tend to first. The pivot is not a priority for carriers who are assigned it as overtime l, which is why they don't get there until their main obligations are thru.

Can I pick up my package earlier than scheduled time

clarence majette | Nov 6, 2018
GATA Negrra-Moore | Nov 6, 2019

Yeh... good luck calling them early in the morning. They pretty much never answer their phone-- like they don't pick up 98% of the time. If/when they do, they either hang up or give you a hard time about you calling them to begin with, as if your call was an inconvenience.

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I did not receive my mail from outside the country, they claimed my address has a post office box, hence the mail was not delivered to my address. How can I get my mail. My land lady said she is not aware of any post office box. Please help.

Lara Coxson | Nov 6, 2018
Terry Turner | Nov 6, 2018

Call the post master or go to the post office website.

Is this facility wheelchair accessible? I have a package I need to pick up & I'm not sure if I can get it? Can I send my husband?

Delilah Torres | Nov 6, 2018
Rico Molino (Bullzeye) | Nov 6, 2018

Yes you can send your husband he will need your I'd along with something stating u are in a wheelchair I'm not sure about wheelchair accessible but the better option would be to send him

IS THIS PLACE OPEN ON MARTIN LUTHER KING'S BIRTHDAY ??

Bernice Schuler | Nov 6, 2018
B. Applbaum | Nov 6, 2018

NOPE!!

How much for a Po. Box how great is it I'm thinking of getting one.

Jeanna Bailey (Gee Gee) | Nov 6, 2018
Im Just Love | Nov 6, 2018

Its 30.00 online and 90.00 in person...

I did not get my stuff yet were is it

juan scovil | Nov 6, 2018
Anne Lewis | Nov 6, 2018

Call the company and track it

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