United States Postal Service

Category: Post office in New York

Address: 365 W 125th St Ste 2A, New York, NY 10027, USA

Phone: +18002758777

Opening hours

Sunday: Closed

Monday: 8AM–7PM

Tuesday: 8AM–7PM

Wednesday: 8AM–7PM

Thursday: 8AM–7PM

Friday: 8AM–7PM

Saturday: 8AM–4PM

Reviews

Robert Santos

Oct 17, 2022

Don't expect any courtesy at this location. Very rude and moody women who are unfit for customer service.

Renata Reis

Oct 11, 2022

It has literally the worst costumer service I’ve ever seen at an USPS. Some of the employees yell at you and tell you straight away they won’t do what you’re asking for. There’s arrogance even when you greet them and they don’t greet you back . It’s very depressing

Kate Long

Sep 27, 2022

Basically what others have said, terrible customer service, horrible post office. Forgot a pen? They don’t have any. Tape? Nope. Boxes? Hahahaha! Go literally anywhere else it cannot be worse.

Michelle Bonfils

Sep 17, 2022

Writing about the PO in Manhattanville. The incompetence and ineptitude of the PO knows no bound. They lost a Certified Priority mail containing important documents. They don't care. It's extremely frustrating. What's the use of the PO if they can't even deliver mail properly??? I am not even talking about my regular mail being delivered to my neighbors. And I constantly get mail that is not mine.

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Questions & Answers

This post office has employees that continuously steal mail and they do nothing about it. Shut this post office down!

Tyrika Washington | Nov 6, 2018
Joaquin El-bey | Nov 5, 2020

Yes I concur

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My mail is being placed in the wrong mail boxes when we clearly have a directory over the mail boxes and it comes late.

Carol lemon | Nov 6, 2018
barry david | Nov 6, 2018

Call the carrier supervisor to speak with route carrier directly to fix issue

Why hire incompetent people who cannot do the job of simply putting the right mail in the right box??

Andrea | Nov 6, 2019
ollie rollie | Nov 6, 2019

I'm having the same issue. This office has lost two packages so far. I'm waiting on one now that has arrived a few days over the weekend but has not been delivered to my PO box. It's ridiculous

They steal packages never again I can’t even send packages to my house anymore cause all they do here is steal and they are very unprofessional

Sha Fenty | Nov 5, 2021
Ted G | Nov 5, 2021

Not true!! We work very hard, it's your Neighborhood.

My mail women comes twice a week. My bills are getting paid late

Moenette Mills | Nov 6, 2018
Tina Johnson | Nov 6, 2018

Contact the P.O. in person to make a complaint or ask them to allow you to pick up your mail at P.O. Bring all the postmarked mail you receive in one day as proof of your situation. Keep bugging them too. Best advice from personal experience.

Does this location do passport applications?

fantah isaacs | Nov 6, 2019
Mesha Drew | Nov 6, 2019

Yes. Walk in and by appointment

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It's been over 2 days and no updates on my sent package how do I open and ticket investigation

Ryan R | Apr 9, 2022
Gregory Civers | Apr 9, 2022

Take the tracking number of your item to one of the clerks at the window & ask them to track it.

Is this office open at 8am or 9am? We are waiting and they are still not open. Frustrated on line!

Katrina Mcmillan | Nov 5, 2020
Pamela Barnwell | Nov 5, 2020

9am

I was told by the supervisor that a your package is ready for pick up from the location is for the carrier to pick up the package not me the reciever to come to the post office.

Roxann Gregg | Nov 5, 2020
Keita Luke | Nov 5, 2020

😑😑

Does anyone know if they renew passports?

Martin Tzili | Nov 6, 2019
Rafael Santana | Nov 6, 2019

If there are those of can renew

can my daughter pick up my package ? we have same address

Maria Negron | Nov 6, 2019
Renee Jackson | Nov 6, 2019

It depends on the station normally its supposed to be only the person on the slip but they'll sometines make an exception

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This post office is lit they take care of me

Jona M | Nov 6, 2019
VIRGO LION | Nov 6, 2019

They have horrible service because it seems they don't have enough workers to take care of the customers when it gets busy; which results in long lines.

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I send something to my brother is been 18 days he didn’t receive it yet but I will include the polices officers in these to investigate about it.

Marieme Seck | Nov 6, 2019
Peggy Dodson | Nov 6, 2019

Unfortunately it is the worst post office in New York city. The workers are rude and feel like they are doing you a favor. They routinely lose mail. They need to be to be reported to the District Manager. I have made complaints also

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When I called and spoke to the supervisor, he was disrespectful and dismissive and hung up on me.

Helen Greene | Nov 6, 2019
yolanda ramos | Nov 6, 2019

Excuse me this post office here is one of the worst post office if in the city and the world if you have to make any complain do not call go to the main post office 34th Street and 8th Avenue and find out where are you can make your complain and report them I live here for 21 years at 123rd Street and it's the worst I'm telling you and I'm always in the post office get my money order so I get my stamps that's how I pay my bills the worst that's the only thing I do get money orders and paid my bills and for stamps anything else I go to if I have something to do I go way downtown you never change I need never will

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Does that post Office take passport photos?

Miguelina vega | Nov 6, 2018
Kenyana Robinson | Nov 6, 2018

Yes

what the schedule to obtain an application to renew the USA passport?

Maria Nunez | Nov 6, 2018
Joel Scatliffe | Nov 6, 2018

Mon-fri8-4pm

Passport process without appt?

elaine blu | Nov 6, 2018
Vivian Sille | Nov 6, 2019

You do not need an appointment. You can come in Monday thru Friday from 11a-4p, and on Saturdays from 10am to 2pm. Have your app filled out in Black ink. You need your birth certificate and a copy of it, your state I'd and a copy of it front and back, a valid passport photo, the application and you will need a money order or check for $110, and a processing fee of $35 which you can pay in cash,credit,or debit. Hope this helps.

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How is it to renew the passport?

David171 | Nov 6, 2018
Lynn | Nov 5, 2021

How much is it now? Did the price increase? Or ia it the same? 110 plus 35 dollars

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How much is it to take out a passapirt for my 11 year old son

janeth barrera | Nov 6, 2018
Vivian Sille | Nov 6, 2018

It will cost $135 all together. You will need his birth certificate and a valid copy, your state ID and a copy of it front and back, a check or money order for $110, 1 photo, and the application. It will cost $25 to process which you can pay in cash, credit, or debit. So, $135 in total.

Is This post office near 8th ave?

Arosa B | Nov 6, 2018
Angel Delgado | Nov 6, 2018

It's between st Nicholas and Morningside on w125

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