West Valley Motor Vehicle

Category: License bureau

Address: 12801 W Bell Rd #113, Surprise, AZ 85378, USA

Phone: +16239770929

Opening hours

Sunday: Closed

Monday: 8:30AM–5PM

Tuesday: 8:30AM–5PM

Wednesday: 8:30AM–5PM

Thursday: 8:30AM–5PM

Friday: 8:30AM–5PM

Saturday: 9AM–3PM

Reviews

Jeff Barthels

Nov 5, 2022

Very friendly and fast service, pleasantly surprised .

Aileen VKS

Nov 5, 2022

We have used this location for all our licenses for years. The wait usually isn't very long. The agents are always pleasant. The new young greeters at the door are very nice and helpful. Carissa assisted us yesterday and was very sweet and competent.

David Brundage

Nov 5, 2022

Friendly

mark andrews

Nov 5, 2022

Nice helpful people

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Questions & Answers

Do you do walk ins only or do you accept appointments?

Shelly Osburn | Nov 5, 2020
DeJay Bailey | Nov 5, 2020

Yes, you just walk in

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Do you do ID copy

Adam Nieto | Nov 5, 2021
West Valley Motor Vehicle | Nov 5, 2021

Hello Adam, yes we can assist you with this. You will need to bring in a certified copy of your birth certificate or passport and your social security card.

I am transferring my vehicle registration from florida to AZ (maricopa county). I filled out form ADOT 96-0236 R09/22 as best as i could. Do i need anything else (besides my license).

Maggie Lovill | Oct 6, 2022
Katherine Davidson | Oct 8, 2022

You will need your license title proof of residence and of course the fee

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What does my mother need to bring to get an Arizona Identification Card and does she need an appoinmtment?

Sue Couch | Feb 8, 2022
West Valley Motor Vehicle | Feb 8, 2022

Good afternoon. No appointment is needed. She will need to bring a certified copy of her birth certificate.

Can I renew my plates there?

John H Sconiers | Nov 5, 2021
West Valley Motor Vehicle | Nov 5, 2021

Yes you can renew your plates here at West Valley Motor Vehicle.

Can I get my 3 or 5 year motor vehicle report pint out at this location?

Jeremy S | Nov 5, 2020
West Valley Motor Vehicle | Nov 5, 2020

Hello Jeremy, Yes, you can obtain a motor vehicle report here at our office. No appointment is necessary as we serve our customers on a first come/first serve basis. The cost is $10.00 for the 3 year and $14.00 for the 5 year. Thanks, Cindy

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what do i have to take in order to get a replacement ID ?

Adriana “Leticia” Ortiz | Nov 6, 2019
Doug Pippin | Nov 6, 2019

Go to the DMV but if you got to the one on W Bell Rd you will be there for hours . if it was me i would go to the DMV that is privately owned next to Subway on W. Bell and R H Johnson Blvd . Just about 1 city block East of the State DMV's office is located . It will cost around $5.00 extra but you are in out alot faster

Can I DO a Handicap / disability parking renewal on line or can go to any location.? Does the crossroads facility in Surprise have the ability to help me? Thanks for your help.

Joanne Rockoff | Nov 6, 2018
Veronica Aldava | Nov 6, 2018

Initial and renewal cannot take care of on line, you can renew by mail if received a renewal from MVD. Yes we do provide that service, it is $5 for plate or Placard

Do you do title transfers?

William Kuberski | Nov 6, 2018
Veronica Aldava | Nov 6, 2018

Yes, title, plates,registrations & Driver License

Is this like a 3rd party location

Terri | Nov 6, 2018
Veronica Aldava | Nov 6, 2018

Yes, we are a 3rd Party Provider, we are contracted with the state. Convenience Fees will apply.

Am I able to just walk in for my driver's license test

Zeref dragneel | Oct 22, 2022
Connie Ladwig | Oct 29, 2022

Yes

What do I need to put a car my name

Alejandro Perez | Sep 6, 2022
Valeria Fox-Donner | Sep 6, 2022

Notorized title and your identification

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My family just moved here from iliinois. What do I need to have for driver's licenses, Id cards and new plates?

mary albert | Aug 7, 2022
West Valley Motor Vehicle | Aug 7, 2022

Hello Mary, additionally, if your vehicle is a 2017 or older model, it will require emissions prior to registering your vehicle here in Arizona. You must bring in your current title and if your vehicle is being leased, it will require Lessor Authorization from them. Thanks, Cindy

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Do they offer notarized here?

Martin Ramirez | May 9, 2022
Cindy Asayesh | May 9, 2022

Yes we do offer notarization of documents.

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Can I get an first responder plate at that location?

T. Doppke | Mar 10, 2022
Nelson Holman | Mar 10, 2022

Yes I got a wildlife plate there

Howdy Yall just moved here from WA state, am an ole fella, retired in Sun City West. Is it hard to switch to AZ drivers permit? Cheers.

Tommy Nugen | Mar 10, 2022
Justin Roren | Mar 10, 2022

No probably will take less than an hour

Can I get a new passport here

Tyrek Knowles | Nov 5, 2021
Cindy Asayesh | Nov 5, 2021

Unfortunately we do not assist with passports at this time.

I’m taking my little brother to get his State ID do I need an appointment or can we just walk in ?

Candy Rodriguez | Nov 5, 2021
West Valley Motor Vehicle | Nov 5, 2021

No appointment is needed as we serve our customers on a first come/first serve basis.

Do you just walk in or can you make an appointment ??

cher petersen | Nov 5, 2021
West Valley Motor Vehicle | Nov 5, 2021

No appointment is needed as we serve our customers on a first come/first serve basis.

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What documents do I need to get new "starred" license?

Judy Yates | Nov 5, 2021
Cindy Asayesh | Nov 5, 2021

Hello Judy. No appointment is needed here at West Valley Title Express. To obtain the new AZ Federal ID you will need your birth certificate or a Passport, your SSN card and two proof of residency documents such as a bill, bank statement etc. We look forward to seeing you!

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When it's your least busy time?

Donna Cubillas | Nov 5, 2021
West Valley Motor Vehicle | Nov 5, 2021

Hello Donna, My recommendation would be do come first thing in the morning when we open up. We are open M-F from 8:30am - 5pm and on Saturday's from 9am-3pm.

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What time do they start lining up before opening time?

Sherry Speer | Nov 5, 2021
West Valley Motor Vehicle | Nov 5, 2021

Good morning! Line starts about 8am which is 30 minutes before we open. .

Took the Permit test at home What do I need to bring when I come up to get my official permit?

Andrew Zickefoose | Nov 5, 2021
West Valley Motor Vehicle | Nov 5, 2021

Hello Andrew, you will need to bring a certified copy of your birth certificate or a passport along with your social security card. Thanks, Cindy

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Are you doing walk in still or apt only do to covid-19 thank also How much dose an id cost thank you

jerrica farley | Nov 5, 2021
West Valley Motor Vehicle | Nov 5, 2021

No appointment is needed as we serve our customers on a first come/first serve basis. Pricing depends on the type of ID you are looking to receive.

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I need to renew my ID , I has to do the apoiment firt ?

Carolina Gonzalez | Nov 5, 2021
West Valley Motor Vehicle | Nov 5, 2021

Hello Carolina, No appointment is needed as we serve our customers on a first come/first serve basis.

Can you get your license plate and AZ DL done here on a Saturday?

Rylee DeWitt | Nov 5, 2021
West Valley Motor Vehicle | Nov 5, 2021

Hello Rylee, Yes, you can complete both here at our location on Saturday's. We are open on Saturday's from 9am -3:00pm.

Can I renew my drivers license at your location, even if it's renewing by changing from a California drivers license to an Arizona drivers license?

Choir Booster | Nov 5, 2020
West Valley Motor Vehicle | Nov 5, 2020

Yes you can obtain your driver's license here at our location. We are open from 8:30am - 5pm for DL services. Thanks, Cindy

Do they do passport renewals there

Tom Loushin | Nov 5, 2020
Michelle Bichsel | Nov 5, 2020

No, they do not do passport renewal there.

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Can you get your motorcycle license here??.

Brian Drake | Nov 5, 2020
Sean Queen | Nov 5, 2020

Yes

what do you guys test on for the license? parallel parking and 3 point turn?

Nick Napolitano | Nov 5, 2020
Cindy Asayesh | Nov 5, 2020

Hello Nick we test on parallel parking.

Can u still do walk-in for travel I’d license

Jenelle Arthur | Nov 5, 2020
West Valley Motor Vehicle | Nov 5, 2020

Hello Jenelle, yes we do walk-ins for the Travel ID. We are open Monday - Friday from 8:30am - 5pm and on Saturday's from 9am - 3pm for driver's license services.

Do you have to schedule an appointment to get your drivers license or can you just walk in?

Natalia Ledes | Nov 5, 2020
West Valley Motor Vehicle | Nov 5, 2020

Natalia no appointment is needed as we serve our customers on a first come first serve basis. Driver's License is from 8:30 to 5pm Monday through Friday and Saturday's from 9-3pm.

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Can I take your motorcycle written permit test at the surprise location?

Surprise Shop | Nov 5, 2020
Dave Berry | Nov 5, 2020

Yes

Does this location replace driver's license?

Renee Quinonez | Nov 5, 2020
Dave Berry | Nov 5, 2020

Yes, driver's licenses titles registration everything you can do in a state office and they're friendlier and probably a lot quicker

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can i get my license plate sticker and registration without my renewal

Marcia Ideran | Nov 5, 2020
West Valley Motor Vehicle | Nov 5, 2020

Hello Marcia, yes you can come in and renew your registration here at our location. You will receive a temporary registration while you are here. The sticker and registration will be mailed to you by the State's Central Processing Unit once you renew. It typically takes 2-4 weeks to receive them. Thanks! Cindy

How do I get a duplicate license from Surprise AZ

Zandra Lee | Nov 5, 2020
West Valley Motor Vehicle | Nov 5, 2020

Good Afternoon Zandra. You will have to come into the office here and fill out an application and then you can be issued a duplicate driver's license. Thanks! Cindy

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Do you do passports at this location

Interstate Steel | Nov 5, 2020
West Valley Motor Vehicle | Nov 5, 2020

Good Afternoon, Unfortunately, at this time, we do not offer passports at our location. Thanks, Cindy

Do you renew driver's licenses?

Judi Dewey | Nov 5, 2020
Cindy Asayesh | Nov 5, 2020

Yes we do!

Can I get a state ID here?

Windy K | Nov 5, 2020
Cindy Asayesh | Nov 5, 2020

Yes you can.

Can I change my address from my computer?

Cecilia Rosales | Nov 5, 2020
West Valley Motor Vehicle | Nov 5, 2020

Hello Cecilia! Yes you can change your address online at www.servicearizona.com. However, if you want your credential to have the correct address, you will need to come in to the office and have it redone. You are not required to have the correct address on your credential, but you are required to update it in the system.

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I lost my Driver Licence did i get a New one on your place ?

Nannette Riedel | Nov 5, 2020
West Valley Motor Vehicle | Nov 5, 2020

Good evening! Yes you can get a new one at our office. We are open 9-5 for DL services M-F and Saturday till 3pm.

do I have to renew my handicap placard. it expires the end of January 2020. i'm 87 years old that's why I'm asking.

LouisI | Nov 5, 2020
West Valley Motor Vehicle | Nov 5, 2020

Hello, the State of Arizona has made all blue handicap placards permanent so you do not need to renew it even if it reflects an expiration date. If you lose it or want additional placards, you can purchase one at our office for $5.00. No medical documentation is needed since it is already on file. Have a beautiful day! Cindy

When I renew my Handicap/disability parking, do I get a lifetime placard?

LouisI | Nov 5, 2020
West Valley Motor Vehicle | Nov 5, 2020

Yes, the placards do not expire. However, you are able to get another one without doctor certification if you have already presented it.

Can you get your Drivers License here?

Marissa Jimenez | Nov 5, 2020
Sonia Hernandez | Nov 5, 2020

Yes you can

what are your Satrurday hours?

jon voreis | Nov 5, 2020
West Valley Motor Vehicle | Nov 5, 2020

Hello Jon, Our Saturday hours are 9am - 4pm for Title and Registration and 9am - 3pm for driver's license services. We do not do road tests on Saturdays! Thanks!

Can I get an i.d on Saturday?

levib623 | Nov 5, 2020
West Valley Motor Vehicle | Nov 5, 2020

Hello, yes you can get an ID on Saturday. We are open from 9am - 3pm for Driver's License.

Do you need to take the Az drivers test if applying but have a current license from Montana.

John Groom | Nov 6, 2019
Cindy Asayesh | Nov 6, 2019

Good afternoon John. No driving test just vision test and a new photo.

Is there a difference in price for registrations?

Isiah Baker | Nov 6, 2019
Paul,F. Gaitan | Nov 6, 2019

Yes there is a difference; if you go to the third party DMV, you'll pay a little more than, if you go to the DMV . My recommendation, go to the DMV and pay less.

when taking the drivers test. do you only do 3 point turn or do you also have to do parallel parking?

chris cephus | Nov 6, 2019
Cindy Asayesh | Nov 6, 2019

We just do parallel parking.

I need to print out my registration for my vehicle

Mary Janezick | Nov 6, 2019
Cindy Asayesh | Nov 6, 2019

Hello Mary, You can obtain a duplicate registration for your vehicle if it is currently registered in Arizona. The cost for this service is $10.00. We look forward to seeing you and assisting you with this need. Thank you!

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Can you get a travel id w/DL renewal here?

Tom Russo | Nov 6, 2019
West Valley Motor Vehicle | Nov 6, 2019

Good Afternoon Mr. Russo, Yes we do Federal Driver License/Travel ID $50 Any other questions please give us a call 623-977-0929 option #6 Have a good afternoon :)

Can i register an out of state title

Blair wilkes | Nov 6, 2019
Veronica Aldava | Nov 6, 2019

Yes you sure can, will need out of state and if your vehicle is 5 years and older will need emissions.

Do you do the eye test and photos for drivers permit?

Doug Yearout | Nov 6, 2019
Cindy Asayesh | Nov 6, 2019

Yea we do! Monday -Friday 9-5 and Saturday 9-3.

Is there an eye test

Deborah Ferreira | Nov 6, 2019
Ona Lenoir | Nov 6, 2019

Yes

Does this location take driver license pictures? I need a new picture for my license.

Kyle Hall | Nov 6, 2019
Kadi Vanderbloemen | Nov 6, 2019

Yes they do

Can I reinstate my license here?

Jacob Kohner | Nov 6, 2019
kathy vargas | Nov 6, 2019

Yes

I just moved here. What info do I need to get a new license?

April Hoff | Nov 6, 2019
Samantha Quintero | Nov 6, 2019

For a standard dl you will need a primary document (birth certificate OR a passport) plus your out of state dl. There's an application that you need to fill out, which we have in our office, and prices depend on age - ranging from $30-$45.

does this location do change of name on drivers license

Renae Dees | Nov 6, 2018
Instructor Lex | Nov 6, 2018

I'm sure they do just about everything, you can call them. It's nothing like calling the MVD, typically much quicker.

Can i get a temporary i.d. here?

Alberto Pena | Nov 6, 2018
B Claiborne | Nov 6, 2018

id card from calif to az

Do you do permit test?

Jaiden Shell (jshell911) | Nov 6, 2018
Samantha Quintero | Nov 6, 2018

Yes. Monday -Friday 9-4. Saturdays 9-3

Can I walk in to take my test here or do I have to make an appointment?

Christian Bautista | Nov 6, 2018
Veronica Aldava | Nov 6, 2018

Walk in bases No appointments

can you renew a passport here?

PATRICIA FAULISI | Nov 6, 2018
Veronica Aldava | Nov 6, 2018

No, we like to in near future.

Can I get my registration reinstated after being suspended for no insurance now that I have insurance?

Diana Greene | Nov 6, 2018
Veronica Aldava | Nov 6, 2018

Yes, we do registration reinstatements.

do you do permit testing

Jim Pellicciotti | Nov 6, 2018
Doug Swank | Nov 6, 2018

Permit testing done mon-fri 9-4 Sat 9-3

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