Address: 13985 W Grand Ave, Surprise, AZ 85374, USA
Phone: +18557251073
Sunday: 8AM–8PM
Monday: 8AM–8PM
Tuesday: 8AM–8PM
Wednesday: 8AM–8PM
Thursday: 8AM–8PM
Friday: 8AM–8PM
Saturday: 8AM–8PM
C.A. C.L.
I came here to post a negative comment, and it’s so disappointing to just see all the complaints! I even see a cancer patient here being denied life! I cannot even come to explain how useless this insurance is! I can’t wait to get rid of you in December!
Elizabeth Brown
I have been trying for almost 2 months to get simple copy of claims on an account. So frustrating
Bryan James
Please do not sign up with BCBS Advantage if you receive any psychological or psychiatric care. Why? Because their cheap incompetent upper management decided to send all their psychological and psychiatric services to an incompetent company in California, the Holman Group. Please Google them, they have a 1.8 out of 5 rating because they have horrible customer service, insufficient providers for most areas…example: 2 psychiatrists for all of Peoria and Sun City, if you are under 65, and 1 psychiatrist if you are 65 or older. That is 1 or 2 psychiatrists for 204,000 people. Look them up and go on their website and see if you can find a psychiatrist or psychologist, within 15 miles of where you live. You can find plenty of LCSW’s, Licensed Clinical Social Workers, but not psychiatrists or psychologists that people diagnosed SMI, serious mental illness, require. I explained to two of their employees at The Holman Group that I was SMI, and therefore needed a psychiatrist and psychologist, which is why their suggestion of a LCSW was insufficient and they did not know what SMI was. This is my third year with BCBS Advantage, and I am leaving. They were wonderful, but they cut back a lot in 2019. They also did not inform the doctor’s offices or their patients of their significant changes and reduction in benefits in psychological services. Finally, their local customer service can no longer help you if it is in relevance to psychological services. They apologize and immediately send you to the incompetent Holman Group, in California, per upper management’s absolution of all psychological related problems.
Paul B
All they do is Delay 14 days for approvals Deny Claim then I contest and force AZ state review and win and months go by!! POS Insurance Company
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Yes
No, this is no longer BCBS. It is Banner Health now.
Yes through Holman Frazier, you have to call them directly to find one 800-321-2843
They do not use silver sneakers they use silver and fit. They're number is 877-427-4788
They work with banner network, providers and facilities and are partially owned by Banner. The other owner is Blue Cross Blue Shield of Arizona. You can also go to providers not associated with Banner though as long as they are contracted with the insurance. Call to check though
What vision service does the Az. Advantage use. Where do I get a list of vision Dr.s from.
Yes but you have to register with silver and fit. They're number is 877-427-4788
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