Valley Oral Surgery

Tiffany Cruzalta

This clinic has bad administration and bad customer service, I don't know if because they have many clients or they have managers who are not interested in this business, my daughter was referred to this clinic, I called this clinic to make an appointment on September 30 and they made me wait a month for an appointment, the appointment was on October 27, I'm fine with that because normally that makes you wait but what I do not agree with the customer service the women in front are very rude and disrespectful, I live near the Cardinals stadium and it was a lot of traffic that day which I did not know because I do not follow the game days,We were 7 minutes late and the woman wanted to keep my appointment for 7 minutes, when there were like 5 or 6 assistants just talking and we were only 2 patients, I had to wait for the approved insurance, they told me we would call you to let you know to make another appointment, 2 months have passed and we still have not received a response, on Tuesday December 28 I called to find out what was happening and the woman told me right now I do not have access to the information because the system is down I will call you back when I have the information, thirteen more days have passed and they still do not return my call, as I want to know where to report this clinic I will never return to this clinic

Danielle S

I had a couple teeth on the lower left pulled a while back and grafted (not with Dr. Hanson) so I went in for a consult to get a crown pulled and grafted on the right and 2 implants on the left. The office is clean and well organized. The front desk clerk was very friendly and helpful. The tech was also very polite and helpful. Dr. Hanson is very well mannered, professional, thorough and knowledgeable. We did the necessary scans and he reviewed the game plan with me (the quoted price was THOUSANDS less than the first place I went). The day of the procedure, I was ushered back, hooked up to the machines and IV, Dr. Hanson came in, explained the procedure one more time and that’s the last thing I remember til I woke up in my bed lol (I chose to be put to sleep). The next day he personally called to check up on me and see how I was doing/feeling. Overall, I’m very pleased with the services received. =)

Bethany Sanchez

Worst place ever! The ladies at the front desk do not answer properly and have no respect also they don’t mind hanging up on you. I waiting for 1 month or so for a appointment after a consultation they scheduled me for on a lunch break as well as 4 other patients the waiting room was small no one had masks and was definitely not 6 ft apart and the definitely did not sanitize the equipment before. The doctor tries to tax your insurance adding extra procedures and when I asked to not have been put to sleep it all of a sudden became required for a wisdom teeth removal when I heard from other people who didn’t need to be put to sleep. I definitely will be going someone else more affordable and professional that will be worth my 2000$ for 3 teeth.

William Rollins

It was and painless , I recommended everyone who has a tooth that's been given then pain go see them , They will brace you like their own