Kay Jewelers

Category: Jewelry store in Scottsdale, Arizona

Address: 7014 E Camelback Rd Suite 2080, Scottsdale, AZ 85251, USA

Phone: +14809418877

Opening hours

Sunday: 11AM–6PM

Monday: 10AM–9PM

Tuesday: 11AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Jason Campbell

Sep 21, 2022

Terrible at answering phone calls.

James Elizondo

Jun 17, 2022

I went in for some information about engagement rings and Mark was so helpful! He answered all my questions and more! He was able to give me so much information and convince me to come back and get a ring!

Monica Papenfus

Feb 15, 2022

We've been going to Kay's for years. The staff is always accommodating, patient & friendly. We never feel pressured when purchasing jewelry & prices are reasonable. Brittany, the manager, is wonderful! She has helped us when purchasing jewelry throughout the years. She treats you like family, which is why we keep going back.

Yoshi Jbzy

Feb 2, 2022

Great selection! Sue helped me and she very polite and helpful! Communication is not so good!

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Questions & Answers

Do you clean diamond rings and check the setting? Thanks Jean

Jean Mitchell | Nov 5, 2021
Libra Chauncey | Nov 5, 2021

Yes they do and it's free

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Is this location closed?

Stacee Arnold | Oct 6, 2022
Erin Bonesteel | Oct 15, 2022

They just opened back up

Does Kay Jewelers repair watches?

Kay Jewelers | Jun 8, 2022
Kay Jewelers | Jun 8, 2022

Yes, every Kay Jewelers can examine and repair most watches. Kay Jewelers ’s watch care and repair services include battery replacement, seal and pressure tests, band sizing, crystal face and stem replacement, and full restoration. However, some watches have particular movements or seals that can only be replaced by the manufacturer. If your watch falls into this category, we can help you arrange for a repair through the manufacturer. You can bring watches for repair to Kay Jewelers regardless of where they were purchased.

Can Kay Jewelers resize a ring?

Kay Jewelers | Jun 8, 2022
Kay Jewelers | Jun 8, 2022

Yes, Kay Jewelers can resize rings regardless of where they were purchased. To resize a ring, you can either walk-in or make an appointment on our website.

Does Kay Jewelers engrave jewelry?

Kay Jewelers | Jun 8, 2022
Kay Jewelers | Jun 8, 2022

Yes, Kay Jewelers can engrave most jewelry. You can bring jewelry to be engraved at Kay Jewelers regardless of where it was purchased.

Does Kay Jewelers personalize existing jewelry?

Kay Jewelers | Jun 8, 2022
Kay Jewelers | Jun 8, 2022

Yes, Kay Jewelers can personalize jewelry regardless of where it was purchased. Personalization services include engraving or embedding a gemstone. Kay Jewelers also offers free jewelry consultations and ideas for refurbishing or reimagining your jewelry into something new.

Do I need an appointment to repair jewelry at Kay Jewelers?

Kay Jewelers | Jun 8, 2022
Kay Jewelers | Jun 8, 2022

No, most Kay Jewelers locations are not requiring appointments at this time, but if you would like to make an appointment, you can do so by going to our website.

Does Kay Jewelers replace watch batteries?

Kay Jewelers | Jun 8, 2022
Kay Jewelers | Jun 8, 2022

Yes, every Kay Jewelers can examine and replace the batteries in most watches. You can bring watches for battery replacement to Kay Jewelers regardless of where they were purchased.

Can I bring jewelry to Kay Jewelers for restoration or repairs if it was purchased somewhere else?

Kay Jewelers | Jun 8, 2022
Kay Jewelers | Jun 8, 2022

Yes, Kay Jewelers will appraise, clean, service, and repair jewelry of all types, regardless of where it was first purchased.

Does Kay Jewelers inspect jewelry?

Kay Jewelers | Jun 8, 2022
Kay Jewelers | Jun 8, 2022

Yes, Kay Jewelers can inspect your jewelry and test your diamonds for free.

Can I trade-in or upgrade natural-to-natural diamond jewelry at Kay Jewelers ?

Kay Jewelers | Jun 8, 2022
Kay Jewelers | Jun 8, 2022

Yes, diamond trade-ins purchased at Kay Jewelers are awarded the full value of the original purchase price; the purchase price of the upgrade must be double the original value or more. Please see jewelry specialist for more details.

Can Kay Jewelers repair jewelry?

Kay Jewelers | Jun 8, 2022
Kay Jewelers | Jun 8, 2022

Yes, Kay Jewelers offers a variety of repair services for rings, necklaces, earrings, and bracelets. These include prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement, chain repair, clasp replacement, earring back and post repair, and pearl restringing. Kay Jewelers also offers watch battery replacement and repair. You can bring jewelry for repair to Kay Jewelers regardless of where it was purchased.

Can Kay Jewelers appraise jewelry if it was purchased somewhere else?

Kay Jewelers | Jun 8, 2022
Kay Jewelers | Jun 8, 2022

Yes, Kay Jewelers can appraise jewelry regardless of where it was purchased. Kay Jewelers offers appraisal services in stores so you can easily find the value of your jewelry and get documentation. For more information on jewelry appraisals and events, visit Kay Jewelers’ website.

Can Kay Jewelers do custom jewelry design?

Kay Jewelers | Jun 8, 2022
Kay Jewelers | Jun 8, 2022

Yes, Kay Jewelers can help you complete a custom jewelry design from scratch. Custom design services include combining a loose diamond and setting, adding custom details or gemstones, or starting with a sketch. Kay Jewelers can also help you reimagine and transform an existing piece of jewelry – like turning a ring into a necklace.

Does Kay Jewelers clean jewelry?

Kay Jewelers | Jun 8, 2022
Kay Jewelers | Jun 8, 2022

Yes, Kay Jewelers can professionally clean jewelry for free.

Does Kay Jewelers do jewelry consultations?

Kay Jewelers | Jun 8, 2022
Kay Jewelers | Jun 8, 2022

Yes, Kay Jewelers offers free jewelry box consultations. We also offer ideas for refurbishing or reimagining your jewelry into something new.

Can Kay Jewelers repair a ring?

Kay Jewelers | Jun 8, 2022
Kay Jewelers | Jun 8, 2022

Yes, Kay Jewelers offers a variety of repair services, including prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement. If you’re not sure what kind of repair your ring needs, you can bring it in for a free inspection. You can bring rings for repair to Kay Jewelers regardless of where they were purchased.

How long does it take for Kay Jewelers to resize a ring?

Kay Jewelers | Jun 8, 2022
Kay Jewelers | Jun 8, 2022

Kay Jewelers can usually complete a ring sizing within a week. Ask a jewelry consultant for more details.

Can Kay Jewelers Outlet repair jewelry?

Kay Jewelers | Jun 8, 2022
Kay Jewelers | Jun 8, 2022

Yes, Kay Jewelers Outlet offers a variety of repair services for rings, necklaces, earrings, and bracelets. These include prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement, chain repair, clasp replacement, earring back and post repair, and pearl restringing. Kay Jewelers Outlet also offers watch battery replacement and repair. You can bring jewelry for repair to Kay Jewelers Outlet regardless of where it was purchased.

Can Kay appraise jewelry if it was purchased somewhere else?

Kay Jewelers | May 9, 2022
Kay Jewelers | May 9, 2022

Yes, Kay can appraise jewelry regardless of where it was purchased. Kay offers appraisal services in stores so you can easily find the value of your jewelry and get documentation. For more information on jewelry appraisals and events, visit Kay’s website.

Can I trade-in or upgrade natural-to-natural diamond jewelry at Kay?

Kay Jewelers | May 9, 2022
Kay Jewelers | May 9, 2022

Yes, diamond trade-ins purchased at Kay are awarded the full value of the original purchase price; the purchase price of the upgrade must be double the original value or more. Please see jewelry specialist for more details.

Does Kay personalize existing jewelry?

Kay Jewelers | May 9, 2022
Kay Jewelers | May 9, 2022

Yes, Kay can personalize jewelry regardless of where it was purchased. Personalization services include engraving or embedding a gemstone. Kay also offers free jewelry consultations and ideas for refurbishing or reimagining your jewelry into something new.

Does Kay do jewelry consultations?

Kay Jewelers | May 9, 2022
Kay Jewelers | May 9, 2022

Yes, Kay offers free jewelry box consultations. We also offer ideas for refurbishing or reimagining your jewelry into something new.

Does Kay inspect jewelry?

Kay Jewelers | May 9, 2022
Kay Jewelers | May 9, 2022

Yes, Kay can inspect your jewelry and test your diamonds for free.

Can Kay repair jewelry?

Kay Jewelers | May 9, 2022
Kay Jewelers | May 9, 2022

Yes, Kay offers a variety of repair services for rings, necklaces, earrings, and bracelets. These include prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement, chain repair, clasp replacement, earring back and post repair, and pearl restringing. Kay also offers watch battery replacement and repair. You can bring jewelry for repair to Kay regardless of where it was purchased.

Does Kay repair watches?

Kay Jewelers | May 9, 2022
Kay Jewelers | May 9, 2022

Yes, every Kay can examine and repair most watches. Kay’s watch care and repair services include battery replacement, seal and pressure tests, band sizing, crystal face and stem replacement, and full restoration. However, some watches have particular movements or seals that can only be replaced by the manufacturer. If your watch falls into this category, we can help you arrange for a repair through the manufacturer. You can bring watches for repair to Kay regardless of where they were purchased.

Does Kay replace watch batteries?

Kay Jewelers | May 9, 2022
Kay Jewelers | May 9, 2022

Yes, every Kay can examine and replace the batteries in most watches. You can bring watches for battery replacement to Kay regardless of where they were purchased.

Does Kay engrave jewelry?

Kay Jewelers | May 9, 2022
Kay Jewelers | May 9, 2022

Yes, Kay can engrave most jewelry. You can bring jewelry to be engraved at Kay regardless of where it was purchased.

Can I bring jewelry to Kay for restoration or repairs if it was purchased somewhere else?

Kay Jewelers | May 9, 2022
Kay Jewelers | May 9, 2022

Yes, Kay will appraise, clean, service, and repair jewelry of all types, regardless of where it was first purchased.

Can Kay do custom jewelry design?

Kay Jewelers | May 9, 2022
Kay Jewelers | May 9, 2022

Yes, Kay can help you complete a custom jewelry design from scratch. Custom design services include combining a loose diamond and setting, adding custom details or gemstones, or starting with a sketch. Kay can also help you reimagine and transform an existing piece of jewelry – like turning a ring into a necklace.

Does Kay clean jewelry?

Kay Jewelers | May 9, 2022
Kay Jewelers | May 9, 2022

Yes, Kay can professionally clean jewelry for free.

Can Kay repair a ring?

Kay Jewelers | May 9, 2022
Kay Jewelers | May 9, 2022

Yes, Kay offers a variety of repair services, including prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement. If you’re not sure what kind of repair your ring needs, you can bring it in for a free inspection. You can bring rings for repair to Kay regardless of where they were purchased.

How long does it take for Kay to resize a ring?

Kay Jewelers | May 9, 2022
Kay Jewelers | May 9, 2022

Kay can usually complete a ring sizing within a week. Ask a jewelry consultant for more details.

Can Kay resize a ring?

Kay Jewelers | May 9, 2022
Kay Jewelers | May 9, 2022

Yes, Kay can resize rings regardless of where they were purchased. To resize a ring, you can either walk-in or make an appointment on our website.

Do I need an appointment to repair jewelry at Kay?

Kay Jewelers | May 9, 2022
Kay Jewelers | May 9, 2022

No, most Kay locations are not requiring appointments at this time, but if you would like to make an appointment, you can do so by going to our website.

I got my husbands tongsten ring here. Can i have it engraved

Laura Nikirk | Nov 5, 2021
Nicole Miczek | Nov 5, 2021

I believe so

Do you fix chains?

Raekwon Blanton | Nov 6, 2019
Daniel Mccauley | Nov 6, 2019

Not onsite they would have to send it out

Why doesn’t K jewelers at fashion square mall answer their phone two hours ring ring ring anybody home

jarrod javier | Nov 6, 2019
Daniel Mccauley | Nov 6, 2019

They could be busy with customers

Do you re-size rings?

Kathleen Bruno | Nov 6, 2019
Adam Polochi | Nov 6, 2019

Yes but you can find it cheaper some where else Tempe location will get every peen out of you if given the chance I know from experience first hand

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