Therapeutic Health Services - Snohomish/Everett Branch

Carol Berwind Scheffler

I love my counselor but feel overall the rest treat patient s w little respect. Punish when you have done nothing wrong ( in my case I had a major operation) needed help not abuse. And they obviously have an attitude about the clientele. Not everyone is the same. Many have told me they feel totally disrespected . It is sad.

k d

I’ve been going here for a long time and I’ve never had a problem. I don’t like waiting outside in the cold but they are only following CDC protocol. There are ALOT of negative people here (the other clients) The rules really aren’t that hard to follow-don’t use, stay in touch with your counselor, come during your dosing time etc....if you follow the rules, your experience and sobriety will be successful. One other thing, Juanita, the woman who does the UA’s, she has been here since the opening of this location (a long long time) and she gets the least amount of respect from the other clients. People accuse her of “playing favorites” and letting people cut the line....let me tell you she DOES NOT show any favoritism...She is the most professional person here... What many people fail to understand is that there is only one door to get inside the building, so if your standing in line and you see Juanita letting people in ahead of you, it’s because they are going to see their counselor, have an appointment with the dr, have a health issue that prevents them from standing for long periods of time so she lets them wait inside until it’s their turn... I hear/see so many people complaining about this but there’s a reason she’s letting these people in and it’s not to “cut the line “. Sheesh, show some respect to the people working here 🙄

Cassandra Ford

The people here saved my life. It started out Rocky, because I was late to my Doctor's appt, which was scheduled the day after my assessment, and I was allegedly scheduled to dose that day as well, however since I was late to my doctor's appointment, (my taxi cab never showed up), I had to reschedule and the next opening to see one of the doctors was the following Monday! This was a Thursday if I remember correctly, so I had to wait to dose four days! I was livid, and made it apparent to everyone that I would not make it in, and I was going to use for sure and fail, because of my cab driver!!! With God's Grace and my will I made it in on Monday!! Thank you to everyone for their support and prayers!! God Bless! It's has almost been 2 weeks and I am still positive and strong! Praise God!

Jeremy Smith

Here's the scoop on this place. First and foremost this place is overrun with patients, which I know is not their fault. Every morning when you go to dose, and they assign you a time to dose (not convenient at all), the hallway is packed with people, so expect to wait up to an hour for your dose. The doctor I saw was rushed, rude and wanted to get me in and out of his office. He commented on my dose and said "do you know how long it's going to take to get off of your medication?" As if he was judging me based upon my individual dose. Not impressed by front desk staff they could be a little friendlier. Also the list of rules and regulations is a mile long, like most methadone clinics but this place takes it a step further. So overall the clinic could use improvement in customer service, crowd management, quality of providers. The only redeeming quality this clinic has is it's counseling staff, giving it two stars instead of one. I actually liked my counselor. For those interested in methadone maybe try a different THS clinic, Evergreen Treatment Services or ICCS in Arlington.