Truist

Elizabeth M (Sweet XDreams)

When I opened this account, they wanted me to take a credit card to cover overdrafts etc., plus no maintenance fees monthly. I didn't., but I've kept over $600 balance since I opened it. Last month, no problem. I wrote one check. Still over $600 balance. This month, however, I was hit with a $12.00 maintenance fee. The non-English speaking customer service rep I FINALLY got after 30 minutes of automated BS, tried to tell me my particular account needed $1000 balance, which is a lie from what the lady told me when I opened the account. $500 was what I was told. If it was $1000, then why didn't they charge the $12 in previous months? One flekking scam after another, these banks! I've had my other 3 accounts at STATE FARM, now US BANK, for nearly 20 years and have had maintenance fees overrode every single month I've used them with NO particular balance. Think before you open one here. SCAMMERS!! I'm closing mine here now and they can kiss my $$$ goodbye.

P Crossley

Worst bank ever. Don't bother going here. Tellers are rude, no customer service .

Mike Humphs

be handy answering the phone!

Jennifer Haney

Trust us, as always, 100% professional & knowledgeable. Excellent customer care! ( Formerly BBT)