Austin Bank

Kourtney Hathcock

I put $500 into my bank account on Thursday. Friday I called we got it worked out money was back in my account. 7pm Friday night money was back out and I was negative $515 in the bank. I called the bank and spoke to a woman that doesn't have any customer service skills. She told me I wouldnt have access to my cash money I deposited Thursday until that next Monday. after me not understanding and wanting to talk to a supervisor. she told me she wasnt arguing with Me when I was just trying to get access to the money I put in their in the first place. now I have no access to my money over the weekend. and they don't care. I'm so over Austin bank. the reason it was messed up in the first place was because the teller put in the wrong code for my deposit and it was. lost in the system. remind you this isn't the first time this happened. I'm throughly passed. and I will take my banking buselse where

Lonnie Hargrove

This is a great bank. The location in Emory is in a good location, easy in easy out.

William Thompson

we have been banking here for around 20 years, great friendly people

Jeremy Ottmo

A reliable bank would close an account with a reasonable notice and considering I've been with this bank for a minute. The teller let me know my funds deposited this morning were readily available...I was just informed that's not the case. I think this bank needs to update how they do business. And I asked the guy this morning if I needed to switch banks and he informed me...if that's what you need to do...well let's not try to keep existing business. Wow, it's a good thing not every business thinks like this. Round 2 now they send me a letter informing me that my enrollment in the rewards program has been cancelled. So they deducted from my account this month for this very service then cancel my rewards. I'm seriously trying to figure out how this bank is keeping customers.