Crystal Clear Concepts

Category: Water testing service

Address: 2004 N Hwy 360, Grand Prairie, TX 75050, USA

Phone: +18885065512

Opening hours

Sunday: Closed

Monday: 8AM–8PM

Tuesday: 8AM–8PM

Wednesday: 8AM–8PM

Thursday: 8AM–8PM

Friday: 8AM–8PM

Saturday: 8AM–7PM

Reviews

Edwinna Mitchell

May 13, 2022

Your Water Matters has the best customer service that I have had the opportunity to have in many months. They stand behind their products. They are there if something goes wrong. They keep in contact to let you know the status of your request. The service is plus 10 from the office to the technicians that come to your house. This is a company that I highly recommend and I don't do that unless it is very warranted.

Rick Bunch

Apr 7, 2022

Clayton and Chris were very professional. They worked even after dark to complete the job. Satisfied customer! Thanks a lot! Well...3 years later, we find out that Crystal Clear Concepts didn't do the job correctly...AND...I'm told that they are out of business. Now, I get to pay for an install correction. Might want to steer clear, if you encounter them!

Brenda Morales

Nov 8, 2021

they never answer they phone and they lie about the products

Nichole Gordon

Mar 16, 2021

I wish I could give these people zero stars. They are lying crooks that take advantage of people by using scare tactics and manipulation. There are much better and cheaper and less invasive options out there for water filtration and I highly suggest you look into them. After you pay an outrageous price for one of these “water filters” you then are pressured into paying a monthly price just to maintain it and get it serviced when one of THEIR parts or elements stops working. It’s a joke. Their customer service is a joke. Please don’t fall into this trap and stay far far away from them.

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Questions & Answers

Is this water same as the bottle ones?

Jacqueline Alice | Nov 6, 2018
Dan Poppe | Nov 6, 2018

Its actually better than some bottled water

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Is this system worth the money.

Robert Lewis | Nov 6, 2018
Ann Green | Nov 6, 2018

How can I get someone to come out and check our clean water it's brown..

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Don't do it, We made the mistake and wish I would have never, ever purchased this product. Please do not get screwed around like we did and still getting screwed. It's very said when no one will return your calls

Rachelle wa | Nov 5, 2020
Charles Madison | Nov 5, 2020

Its too late... We already have it installed

How often does someone come out to service the equipment? I'm paying a monthly service fee and would like to know

Tairiana Thomas | Nov 6, 2018
Justin Draeger | Nov 6, 2018

Keona that probably depends on if you got a drinking water system hooked up under your sink. Did you have one hooked up?

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