Best Buy

Category: Electronics store

Address: 5340 W Grand Pkwy S, Richmond, TX 77406, USA

Phone: +12812321399

Opening hours

Sunday: 10AM–8PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Torrie Payne

Nov 6, 2022

Great customer service! Thanks Dennis!

Justin Smith

Nov 3, 2022

Worst customer service ever...sent me 2 defective tvs, still waiting for replacement, dropped ball on schedule delivery, customer service reps did not help, lied to me about various things while on the phone...was told a manager would be calling me numerous times but that never happened...will never buy another item from bestbuy again

Charles Hestdalen

Oct 31, 2022

Great place

ibrahem salam

Oct 30, 2022

Great costumer service

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Questions & Answers

What are the Covid safety practices like here?

Anonymous | Nov 5, 2022
Dave Therrian | Nov 5, 2021

Masks and social distancing. Hand sanitizer at the front door.

Do you have any modem compatible with Xfinity?

Karina Chacin | Nov 5, 2021
Amar Naidu | Nov 5, 2021

no

can Best Buy fix a cell phone

Casey Rothwell | Nov 5, 2020
Ryan Codina | Nov 5, 2020

I think they send them out

how do you apply for job at Best Buy?

M&M Squad | Nov 5, 2020
Nate Kinsey | Nov 5, 2020

https://www.bestbuy-jobs.com/

Worst service EVER! I was ready to buy 2 laptops tonight. Walk around the computer area browsing for 20 minutes....Not one sales associate acknowledged or even look at me.

Tonie Petitt | Nov 6, 2019
Cole Cieslewicz | Nov 6, 2019

(This is the question section, not review section) Also, most employees in areas such as the computer area traditionally are helping others, doing work, or purposefully not talking to customers because most don't want to be talked to about something like that. I don't work at Best Buy, but if you want to talk to a sales associate, then go ask them.

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I've lost my smart tv picture; am getting sound and can get to netflix, etc. but not to regular cable. How do I reset?

Phillip Armand | Nov 6, 2019
Brandon J Mitchell | Nov 6, 2019

Return it. Probably a defective tv

I need to change a installation time how do I do this.

Michael Tillis | Nov 6, 2018
S G | Nov 6, 2018

Call 1800 best buy. They can change over the phone or call the store. They will be glad to assist you.

Do I need to make an appointment to speak to someone in The Geek Squad?

Victor Echavarry | Nov 6, 2018
Rich Rivera | Nov 6, 2018

Nope, walk right up to the counter and ask away!😃

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Do you have micro sd cards and a GoPro hand wrist wrap?

AJFOREVER !! | Nov 6, 2018
Yuan Li | Nov 6, 2018

They do have micro SD card but they dont have wrist wrap

do you accept household batteries

Wuttig Family | Nov 6, 2018
Diji Adeyanju | Nov 6, 2018

Yes

Excuse me, are there people who speak Spanish in customer service?

Rosario Tovar | Nov 6, 2018
Giuseppe Boezio | Nov 6, 2018

Of course.

do u have the new elogs available

Guadalupe Villalobos | Nov 6, 2018
Phil Harang | Nov 6, 2018

Depends on the store. Check on their website. Perhaps they have them from a central warehouse and will ship to the store.

Do you have Iphone 6

Liza Pickett | Nov 6, 2017
Alexander Gaitan | Nov 6, 2017

no only prepaid

Do best buy recycle damaged tvs

A Tisdale | Nov 6, 2017
Alexander Gaitan | Nov 6, 2017

Yes however it depends on the size, i would recommend calling the store

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