Address: 1703 S Beckley Rd, Glenn Heights, TX 75154, USA
Phone: +19722743417
Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Chad Hatcher
This was the visit where we were introduced to the mini nacho tacos and Jack's new menu items we havent see before. I am sad to say I have been to JIB at least 3 times since. The service was amazing and the food was so awesome. Thanks!
Ashley Bustos
Customer service is absolutely awful. Employees were rude while trying to order my food. I specifically ordered the tiny tacos with extra cheese only and no lettuce or taco sauce. The young gentleman didn't know how to add the extra cheese so a female took over and was able to get it rung up correctly. When checking my order, they had no cheese but lettuce and sauce and they put 20 packets of taco sauce in the bag. I tried called the store and let it ring until it stopped 4 times and they refused to answer the phone. My husband sat at the door knocking for over 5 minutes and no one would acknowledge him. He had to wal over to the drive thru window to get and employees attention. He gave them the tacos and the receipt and explained how we ordered them. They kept the receipt and then met him at the door with what was supposed to be my food made the way i ordered. I paid an extra $3 (almost the price of the the plain tiny tacos!) and didn't get hardly any cheese at all. I refused to continue to be treated they way were and just left. So enjoy the money I paid for the food I didn't get. This is completely unacceptable.
Lina Robledo
This place has the worst customer service ever. The guy taking orders gave us attitude after ever meal we ordered. He was very disrespectful and rude. To top it off they got half our order wrong and we were missing 2 meals. We tried calling several times and no answer. We walked up to the window and some other guy said we had to go back in line to get what we had already paid for. We ended up leaving with out a refund or our food. Worse place to get food. Never coming to this location again.
Jennifer B
Ordered a quad cheesy Jack and a breakfast sandwich this past Sunday night in drive thru The pictures below are what we received. As you can see no cheese, no bacon, single patty! Also old egg and sausage on the breakfast sandwich. We returned and came inside the lobby only for them to tell us to wait in the long drive-thru line. We did not. Received our food from the lobby and returned home.
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