Jack in the Box

Llab Llab

Sour dough bread not toasted. Chicken fried to the point where it's burn't. Curly fries undercooked as well. Customer service is terrible. Egg rolls and taco's where horrible.

Karen M

We order curly fries on all our order (7 meals) and they give us regular fries on all, i also order mini tacos loaded and i received tacos only with a seasoning on top that did not look good. On top of all that, there was no toilet paper in the restrooms and not even napkins!!! 😔 sorry but service wasn't good.

Jeannie Wallin

FIVE men asked me 4 $ during time I drove around & was trapped in Jàck's drive-thru. One DEMANDED $ & was shockingly THREATENING AND INTIMIDATING. Beggars are a constant nuisance there, but this man TOTALLY different. Youngish female employee agreed HE IS EXTREMELY DANGEROUS. She said they've called repeatedly but DPD wont do anything. Instead of serving me at window when my turn, was required to pull around bldg 2 wait 4 food. Took FOREVER. Left off items I noted were important when I ordered. Dine-in closed so had to get BACK in drive-thru, ask 4 items again, ask them if ok 2 move back to my previous waiting/ignoring me spot- after ridiculously long original wait. Only 2 cars in line, & several employees, so WHY(?!?!) such a long 2nd wait ONLY TO BRING CONDIMENTS (at least ones they werent out of)?! HORRIBLE SERVICE ........but better than last visit when their app was messed up (Jàck's employee confirmed they having app issues that night), app sent order to different store, didnt ask me 1x & definitely didnt verify 2nd time i was ordering from correct Jack. Order sent to Address 30 min away. Wrong Jack location popped up as soon as order sent. Asked 4 help from these employees IMMEDIATELY!!! They said too bad and I'd have to drive to other Jack to pick up order. I had to reorder directly from them and pay for everything again. Other Jack didn't answer phone, so no one would help me. Had to call customer service and try to get it straightened out. Not sure they made it completely right. Definitely lost time and money, was hugely inconvenient, and got horrible service from two Jack In The Box restaurants at once. 👎👎👎👎👎👎👎👎👎👎

Eva Miranda Lopez

I ordered curly fries and received regular fries. I also have came to this jack in the box two weeks ago and the same thing happened, but when we said something to the cashier she was trying to charge us for the curly fries. We then just drove off without the curly fries. We shouldn't have to pay for something we originally ordered and paid for. This should not happen so often.