The Factory in Deep Ellum

Category: Live music venue in Dallas, Texas

Address: 2713 Canton St, Dallas, TX 75226, USA

Phone: +12147495757

Reviews

Arden Debelle

Nov 5, 2022

The sound and the experience were amazing! Staff and security made everything feel seamless and comfortable. Deep Ellum may have its challenges, but The Factory always delivers! 👍

savy SHOE.

Nov 4, 2022

the concert was great but the staff was awful to someone i know and when i tried to ask his name he got all up in my face and tried to curse me out too, although im 16 and my mom stopped him, he was unprofessional the entire time and i watched him use his position to discriminate against my friend.

Christie Demler

Nov 4, 2022

Really enjoyed the concert once I finally got inside.

Baylee Van Winkle

Nov 4, 2022

Medical staff, regular staff, and over all venue amazing except for the lighting crew. The long period of flashing bright lights can cause seizures, and a girl seized at the concert I was at after a long period of the flashing lights. Over all, friend and I enjoyed the venue.

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Questions & Answers

Is there a minimum age requirement in bringing a child for a concert?

Dylan Greene | Nov 4, 2021
Kevin | Jun 7, 2022

From the FAQ page, “Our venue permits all ages, but we are 18+ without supervision.  Anyone 17 and under may enter with an adult guardian. Children of all ages are required to have their own ticket for entry.”

Is the picture for Monsieur Periné actually a picture of Neko Case?

T0m0 | Aug 6, 2022
kc chandler | Aug 6, 2022

Idk what any of those words are. Lol

Are there seats available in the general admission area? I'm disabled & need to be able to sit at times. But don't necessarily need a wheelchair spot.

Nirrrina | Jul 7, 2022
Gabriel Martinez | Jul 7, 2022

At every event I've been too they have bar tables and bar chairs at the very back area of the GA floor. But they are first come first serve. So you will have to claim the early.

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What time do the doors open tomorrow 2/23

michael kaye | Mar 9, 2022
Randa Thompson | Mar 9, 2022

Idk tbh.

how do I get handicap- wheel chair seating?

kim wagner | Feb 7, 2022
Marlon Bradford | Feb 7, 2022

The space is limited u may have to arrive early.

Would I be able to enter with a clear bookbag ?

Faviola Sanchez-Medina | Oct 5, 2022
Robert Hernandez | Oct 5, 2022

Yes. Long as you don't have a weapon in it 🤙🏼

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Is there any ADA sitting accommodations?

West Wind Apartments | Oct 5, 2022
Michael Hill | Oct 5, 2022

There is some limited seating by the bar areas and to the sides of the light/sound board...but not specifically designated for those with special seating needs. Lots of seating upstairs...but those are the expensive seats.

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If a group of around 4 15-16 year olds comes to an all ages show with one of the teens parents to supervise all of them will they be allowed in or does each minor need their parent?

H a n n a h | Oct 5, 2022
Ivan Henson | Oct 5, 2022

One parent can supervise multiple kiddos

I’m 18 and would like to go to an event, but I don’t have my ID card yet. I do have the paper copy though, would that be acceptable ? (I can’t find a way to contact the venue directly)

Kat Hargrove | Aug 6, 2022
Cristal De Santiago | Aug 6, 2022

as long as you have something that has your birthday i feel like you’re good!! like even a picture of your passport is good

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Could you bring a younger brother, let’s say 13 to an event if you were older than the required age limit? Does this count as an adult guardian?

Brandon Rojas | Jun 7, 2022
Dave Shumate | Jun 7, 2022

I think that would be perfectly fine. They'll just put a black X on his hand to show he's a minor. Shouldn't be a problem.

What’s the difference between general admission and general admission 2?

Joanna Moreno | May 8, 2022
Carlos Mendez | May 8, 2022

Yup not a difference you're still standing.

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Do they accept a picture of the ID?

Rayah Alzubi | Apr 8, 2022
Ronny Lynn | Apr 8, 2022

If they are selling alcohol and doing their job right, they will not accept a picture of an ID. They could lose their liquor license

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Is there any seating?

Amber Roberson | Mar 9, 2022
Damaris Morales | Mar 9, 2022

They have balcony and also lounge sections upstairs

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Is this is a good part of town?

Lauren Ahmed | Mar 9, 2022
Randa Thompson | Mar 9, 2022

It's a very popular part of town, a lot of security around, so yes.

Is proof of covid vaccine or covid test required to attend event

Kaydance Brooks | Feb 7, 2022
PokéManiac Niko | Feb 7, 2022

For my most recent event there, we had to prove covid vaccine or covid test. I think it depends on the individual event.

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Why can I not get a refund if one of the band cancel & they are who i wanted to see? This is bad policy!!

Shelly Ahlerich | Jan 8, 2022
yesenianais | Jan 8, 2022

This is their policy according to their FAQ: If a show is cancelled tickets bought from the box office can be returned and refunded at the venue, for any tickets bought online you will need to contact the company about a refund. For rescheduled shows your original ticket will still be valid at the new date.

Are there seats or is it standing only?

Robert Gonzales | Nov 4, 2021
Spaceward Headquarters | Apr 8, 2022

There are mostly GA Standing tickets, however, there is a balcony section available.

What about parking?

Justo Reyes | Nov 4, 2021
Angelo Taddei | Jan 8, 2022

There are meters on the streets throughout Deep Ellum which a quarter will get you 30 min, a dime is 20 min and I believe a nickle is 10 min. The meters run every day from 6pm to 12am (midnight). There is also a high rise parking garage just behind the venue that spans the length of the block like the venue.

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