Wingstop

Kasaundra Watkins

Just called to order food. It is 30 min. before closing and I was told that they stop taking orders 10 min. Ago!! How??? It doesn't take that long to make wings. The restaurant doesn't close until 11pm. Why is it ok for them to close early?? Just because they want to go home early. This has got to be a Texas thing. No kind of customer service or work ethic!!

Britney J

This location is so terrible the food is never done no matter how much you ask them for well done the fries are always cold and they pile seasoning on the top. I’ve tried numerous of times to give them another opportunity but NEVER AGAIN will I order from this location. Please go to the second location in Mansfield because you will waste money every single time here. And it’s a bunch of kids who could careless about your food or money. One time the corporate office sent us a 10.00 gift card after we spent like 75 for dinner

Megan Martin

My fiancé was wanting to try the glaze and blaze wings, but I was unable to order them off of DoorDash. In order to try to get them delivered, I called Wingstop. I asked what needed to be done in order to get them. As I was speaking to the girl that answered the phone, I could hear that she was trying to get the information from someone else. In the background I hear “ oh we don’t do that. That’s not our problem.” I asked that if I gave her the name of the order and clicked a different sauce if she could replace it. She said Yes. So I go ahead and I order the wings. I called after I ordered just to confirm that they would give us the glaze and blaze sauce. She said “I will write it on the receipt so the cooks will see it. When it got to my house- the order was wrong. I ordered i extra crispy flats they gave us ten (not complaining) but none had the blaze and glaze sauce. I had also ordered 6 bone in wings for my daughter- they came boneless. I called about the sauce for the blaze and glaze specifically since I had already spoken to them twice. I spoke to the same lady I had twice before- she said that they didn’t give it to us because the cook said it was nasty and customers kept asking for refunds… so they gave us a different kind. I told her I understood that it wasn’t her fault and asked to speak to a manager. I spoke to the manager he confirmed what the lady had said about customers not liking them and so they changed the order… after already telling me that the cooks didn’t see the note and that they were busy.. he then told me that He cooked them… all in all- I’m frustrated because I spent nearly 45 dollars for an order that was wrong. The cook/manager did say that I could come pick up the correct wings. I denied it because honestly I didn’t feel like getting back out. I paid door dash extra so I wouldn’t have to leave my home. The fact of the matter is that the service was ridiculous. If they were no longer providing that sauce- fine. Be honest about it. Don’t waste our time. Do better with customer service.

M. C.

ALWAYS a delay on your food. I went this evening and the fries really aren’t even edible. It’s tons of tiny pieces, certainly not suitable for dipping in condiments. Won’t be back.