Easterseals DuPage & Fox Valley

Hannah Thompson

They have helped me in immeasurable ways!

lalit kumar

So Poor service and very greedy. They are machine of taking money of people. I paid all money as they suggested on their dashboard but after paying a lot they sent more bill after 2 months. I asked about questions about the bill and asked for details. They took 2 more months for reply and sent me details like that adjustment. Never never go there. They never think about people why we coming to them, only thinking about money.very very bad experience. I am more afraid will I get more bills. So poor 👎👎👎👎👎

Sandra Alexandria

They can conveniently see you for an evaluation, recommend treatment, send you a bill, and not provide the therapy recommended. I made an appointment with Easterseal per my pediatricians recommendations. My son's speech was delayed and we were looking to start therapy as soon as possible. I was given an appointment for the initial evaluation relatively quickly. While the evaluation seemed to go well, I can't say I was happy with the therapist that continued to call my son by the incorrect name, even after I corrected her several times. Nonetheless, that is not way I gave this review only 1 star. After receiving a call back from the coordinator that my son does indeed need to begin therapy- it was recommended that he attend 2 days per week. I was informed that the first available appointment was not for 3 months. I was never informed of a waiting list to begin therapy and was unpleasantly surprised to hear how long this wait would be given how quickly he was able to be seen for the evaluation. I was able to find a different facility to provide my son with the appropriate therapy he needed the very next week. Easterseal should have never taken us as a new patient, when they were not able to provide the necessary therapy.

Marie Alfano

I’m very impressed by the work being done with my son for speech! We previously went somewhere else and it’s night and day, Joanna is doing so great with my son! I wish I would have started here to begin with!