Rod Hatfield Chevrolet, LLC

Category: Chevrolet dealer

Address: 232 W New Cir Rd, Lexington, KY 40505, USA

Phone: +18592744289

Opening hours

Sunday: Closed

Monday: 9AM–8PM

Tuesday: 9AM–8PM

Wednesday: 9AM–8PM

Thursday: 9AM–8PM

Friday: 9AM–8PM

Saturday: 9AM–6PM

Reviews

Kay Nevil

Nov 2, 2022

Cannon was amazing! He was very communicative and easy to work with. From putting my deposit down and ordering my vehicle, to the closing table, I was never stressed. The finance manager was knowledgable and explained all of the paperwork and extended coverage options to me. I was in and out in a little over an hour, which is unheard of when buying a car. I will definately be back.

James Trent

Nov 2, 2022

It was great

robert williams

Oct 31, 2022

Very friendly and helpful advisor, knowledgeable helpful. Held a conversation with me while I was checking in, and was just a pleasure to deal with

Geri Cadle

Oct 27, 2022

I had an appointment for an oil change. I believe I was forgotten about. My car didn’t get up on rack until after I started asking questions hour and half after being there. Even when I asked, it was nearly impossible to get an answer. I had to follow up three times to get any answer. No apologies just told they were busy. Very poor customer service and zero concern for customer’s time/appointment.

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Questions & Answers

So on Wednesday my senior citizen mother went to this so called place of business for a car battery and left with a battery and a $475 bill. How is the even possible??? # crooks

Stephen Mitchell | Nov 4, 2020
Doris Coffey | Nov 4, 2020

Sounds like a Rod Hatfield question.

How did u get the car in there

Yolanda Sams | Nov 5, 2019
Ken Enos | Nov 5, 2019

Depends on direction u going on N.C. Rd. East hang right just past furniture warehouse, west left just past Captain D's. Entrance is next to the old Asian restaurant now part of car lot goes up hill

VE charging stations available?

DL Seegraves | Nov 5, 2019
Ken Enos | Nov 5, 2019

Not sure but they have charging stations at Meijer

was suppose to get a call back yesterday they never did call not very reliable but thanks anyway

nadine c carrier | Nov 5, 2018
Col. Jordan Palmer (Jordan Bowling Palmer) | Nov 4, 2020

Update: From my original post now, in 2020, the staff is all different, the owner doesn’t care about issues and/or problems and the last time I took a friend there to phrase an automobile I was embarrassed. The sales manager was so pushy that my friend Danny Fields got up and walked out he then went to Nicholasville Kentucky and purchased an automobile from the Chevrolet dealership there. Their online staff is absolutely horrible. 2016: This was far better than the service we received at Jack Burford Chevrolet in Richmond, KY so we drove about 30 miles to Rod Hatfield Chevrolet in Lexington, KY and the service was exceptional. The Service Manager came and personally introduced himself as did the Finance Manager before we even committed to purchase an automobile while our Sales Associate was getting additional information for us.

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