Auto Sound Systems

C Tech1

Wanted to add front and rear cameras and upgrade the factory head unit in my vette (2012 Grandsport with the 9-speaker Bose system, which from all the research I did online is not an easy system to integrate to and most people pull the entire system out and start from scratch). Rick went over several options, explained everything and we chose a system. Installation was done very well, everything looked good; the only issue was the interface they used (which the manufacturer claims will integrate seamlessly with my particular car - I researched it myself and the mfg. stated it will work with my car with no issues). After the install, there was no way to adjust the volume down enough on the interface for the door/OEM chimes or the direct line in to the factory amp, thus the system had way too much gain (everything was too loud). I brought it back, they tried another unit to be sure the first unit wasn't defective, had same result. So while the car was there, they took the time to rewire in a completely different interface from a different manufacturer and it worked perfectly. So here is the part that compelled me to write a review: 1) With the internet these days, markups are pretty small - stores know they can't charge high markups because a customer can simply go online and see what the "going rate" is for something (I don't care what line of product a store is selling, that pretty much holds true). I was charged basically the same price for everything that Crutchfield charges, which is about as good as it gets (in other words, there isn't a lot of profit on the parts). 2) This leaves installation as the only other charge. Well, I think I was only charged $250 for install, and if you've ever tried to work on a vette, you will realize how fair that price is. Keep in mind, out of that install fee they have to pay the tech, plus all the wonderful NYS regulatory BS (workers comp, insurances, UI, etc.; I own a business, I am well aware of how much it actually costs to pay an employee in this state). In the end, they have to make a profit or they won't be around. I'm not trying to write a dissertation here, but the truth is, consumers are often completely unaware of the cost of doing business. So when Rick re-did the interface install, and then went ahead and installed a completely different unit (fortunately, he had it in stock), that took time out of their schedule...time he had to pay his tech who could've been doing another job that would've made them money, since he did this all for NO CHARGE. On top of that, he was short-handed the week I came in but knew I was putting the car away soon for the winter so he fit me in so we could get the issue resolved and not have to revisit it in the spring. Bottom line, when you do that and stand behind what you sell, you deserve a good review.

Solomon Hall

Nice

Omar Vazquez

They did a professional job .

lisa layla

These guys are awesome I bought my whole system from them bout 1600 dollars on my escalade two 15's and a 8000 watt amp my warranty ended up expiring I ended up blowing my amp and they told me to still bring my truck in and they got me back right free of charge just 37 dollars for shipping my new amp thanks Rick❣️❣️❣️❣️ LISA THE GIRL WITH THE ESCALADE MATT BLACK 🖤 THANK YOU💯💯💯🙏🙏