Red Robin Gourmet Burgers and Brews

Ken Tun

Always received good customer service from this RR location. Came here twice in last 10 days and second time, food took a little longer than usual to come out due to short staffing which is understandable in current market. Waitress brought out my fries and strawberry lemonade first while I wait for my food. My favorite foods are teriyaki burger, crispy chicken burger and pepperoni pizza. Their bottomless fries and strawberry lemonade are good as usual. Foods always came out fresh and hot. 👍

Cristina Finkle

If I could make a 0 star rating I would. I placed my order through the app, 3 meals and an appetizer. It said it would take 40 minutes. I arrived about 45 minutes later and then waited another 15. That was fine, I understand places get busy. Not a real issue. I then drive home with my order and the egg on my daughter's burger is raw. The white part is not fully cooked. I requested crispy chicken on my wrap and it is grilled. I also paid extra for avocado so imagine my suprise when the avocado is brown. I pulled it out of the wrap and the entire avocado was brown. No green to it. I then drive back to have our food remade and 'just to be safe' they over cooked the egg so it is not over easy at all which is the point of the burger. I told them I did not want it over cooked or under cooked. I wanted it to be correct and that is all. I ordered my food at 7pm. It is now almost 9:30 and I am just getting home to finally have dinner. While I waited I began typing this and the manager decided to look at my phone and ask me if I was documenting this. I said, I am writing a review on Google. So then he wrote his name and associate manager and put it in my bag. Not sure why but his name is Colby. I will not be returning to this location. The second to last picture is the new egg. And the last is all of the brown avocado.

Sam Fisher

The service was so poor and when we eventually got our food it was cold. They didn't even ask if we wanted more of the supposedly bottomless fries. If you go to the one in bithel don't ask for Mac n jack beer. It tasted like they are still serving from the fist keg ever sold. Also had to go get our to go containers so we could leave

Bill Walty

Recently ate at this location with 5 kids. The restaurant was busy and running with restrictions. The staff had excellent attitudes and were very friendly they went above and beyond to make sure we were served at the same time and checked up with extras and refills. If anyone reads this review I have been to several restaurants from take to fine dining and all are understaffed, overworked and have limited ingredients available to make your meal please be patient and polite and do not ever be cheap with the tip!