The UPS Store

Darren Oliver

Over price for the level of service.

Kelly Najarian

I come to this location all the time, and every one of the workers is so nice, friendly, and helpful. I’ve always had a good experience!

Morgan Myers

I sent a package to Colorado and it was returned a month later because my receiver “didn’t live there” because they had put in the wrong address. I go in to receive my package and send it out elsewhere where they told me that I had to either pay $10 to even get my package back or pay $13 to send it out again. When I give her the correct address, it autocorrected to the one they used originally. The woman still made me pay the $13. While I had signed the sheet to originally send it out, I trusted that the autogenerated address would get it to my receiver. The woman helping me didn’t apologize for the inconvenience or try to empathize with me and was very cold. She did give me a discount which took 66 cents off my total (basically nothing). Prior to this, I always had wonderful experiences at this store. Now I will never be sending a package out of this store again because I cannot trust them to get it to my receiver. I really didn’t appreciate the customer service at this store, and their not being accommodating to my situation.

alisa timmons

Great service and knowledgeable staff, especially Andrea!