UPS Customer Center

Category: Shipping and mailing service in Charleston, South Carolina

Address: 4230 Piggly Wiggly Dr, Charleston, SC 29405, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 9AM–5:30PM

Tuesday: 9AM–5:30PM

Wednesday: 9AM–5:30PM

Thursday: 9AM–5:30PM

Friday: 9AM–5:30PM

Saturday: Closed

Reviews

rhiannon pujol

Oct 7, 2022

We live on a senior property. Shady grove. Your drivers are not taking the packages to the apartments they belong to and are just leaving them at the mailbox downstairs just sitting in the elements. This is unacceptable and even dangerous as most of these packages contain medications these people desperately need that could be ruined and most of these people have a hard time getting around to be able to go get them as they are older. The property manager has tried to speak with the drivers about this so has the maintenance manager as well as many residents. Y'all need to fix this immediately it's not okay. We've even tried calling and are getting no where. There is literally an elevator in both buildings it's not that hard to take the packages where they need to go. It isn't a big property and it's easy to find the right apartment. Y'all need to do your jobs bc I have NEVER seen this problem anywhere else and y'all's lack of customer service is apalling.

Dwain Cagle

Oct 2, 2022

I had to get some papers notarized and they made it quick and easy.

Kimberly KeithFix

Jul 10, 2022

Excellent customer service.

Jenn R

Jun 29, 2022

Don't know the lady I dealt with name, but she was very friendly and helpful.

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Questions & Answers

can I mail a package at the customer service center

george epps | Oct 14, 2021
Felipe Ford | Oct 14, 2021

Yes

If I come into the store, will someone be able to look more in depth as to where my package is?

Elizabeth Wade | Oct 14, 2020
Robert Lancaster | Oct 14, 2020

Probably no more than on the 800 number. If I'm not mistaken those calls are routed to each customer center. That person should be able to start a trace to figure out where the package might be. Just call during business hours. Going up there is also an option if you feel you are getting the run-around. They really do try to find every package and unless it was damaged it should turn up soon. Hope this helps.

Does this location accept Amazon returns?

Erynn Dickerson | Oct 14, 2020
Daniel Jones | Oct 14, 2020

Only if Amazon have send you a label or the package came with UPS in the first place. If you received the package over Amazon delivery, UPS won't take it for free.

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can i have a package delivered to this center for me to pick up

Gary Detwiler | Oct 15, 2019
Isaac Donato | Oct 15, 2019

They're closed from 11:30 to 3:30 everyday, according to the sign in the window!

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Can I drop off packages outside of the posted hours?

Weldon Deas | Oct 15, 2018
Dog Doggson | Oct 15, 2018

If you trust it sitting there all night, drive down there, look around, and decide.

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