CUTCO Kitchen

Category: Cutlery store

Address: 3207 Lake Ave, Wilmette, IL 60091, USA

Phone: +12249279808

Opening hours

Sunday: Closed

Monday: 10AM–6PM

Tuesday: 10AM–6PM

Wednesday: 10AM–6PM

Thursday: 10AM–6PM

Friday: 10AM–6PM

Saturday: 10AM–6PM

Reviews

Irina Mishalov

Nov 12, 2021

Free knives sharpening!!!! Cutco and non cutco knives Wowzers! Went today to drop off 12 knives 10 cutco knives and 2 non cutco knives I had no clue what to expect all I was told was to stop in and my knives would get sharpened at no cost and I though it was too good to be true. Nope only thing is due to thanksgiving holidays I will have to come back in 1 business day otherwise they sharpen them same day! Freakin awesome you don’t have to spend money on sharpening services

Debbie Krueger

Aug 28, 2021

I own 7 Cutco knives and use them almost every day. I love the quality of their products and their service can't be beat. They offer free knife sharpening for the life of the product (just pay shipping), so I periodically send mine in. Today I received my sharpened knives in the mail and found that they actually replaced one of my knives - for free! I've had the knife for several years and use it quite a bit. I guess it didn't pass inspection...so brand new knife! Who does that?! Awesome!!

Nikk Cochran Selik

Aug 5, 2021

I went in to drop off my 2 Cutco knives for sharpening. The manager set the expectation over the phone that it would take 1-2 days. However, they weren’t super busy when I went in and he was able to get it done in less than 10 minutes. Overall very positive experience!

Jalen Gayles

Jun 18, 2021

Hi guys I’m currently part of cut co and I was wondering if anybody knew anyone that want the cut Co set and would like to have a zoom meeting so I can explain how we make it and how our knives are so much different than other products

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Questions & Answers

I have an old set of Cuisinart knives that I'm replacing with a new set. Do you accept knives for recycling? If not, how would I dispose of them?

Frank A Diaz | Nov 3, 2020
CUTCO Kitchen | Nov 3, 2020

Hi Frank, Thank you for reaching out to us. If you drop them off to our store we would be happy to sharpen them up and donate them to Good Will or the Salvation Army. Thank you for inquiring!

Good morning. I have a Cutco set of knives that I've had for maybe 20 years. I was using one this morning and dropped it from my counter onto the floor. The stainless part of the knife just cracked in two pieces. How can that happen?

Emily Koziol | Nov 4, 2019
Chad Torrence | Nov 4, 2019

Oh, no! Accidents happen. Fortunately you're covered by Cutco's Forever Guarantee, so you can visit the store for repair service free of charge.

Do you do knife and shear sharpening at Cutco Wilmette?

Gerald Grapenfine | Nov 4, 2017
CUTCO Kitchen | Nov 4, 2019

We do all brands of knives. Cutco is free and we charge $5 per knife foe other brands. We only can do Cutco shears at this time, we dont do off brand scissors. We look forward to serving you

Read More

Do I need to make an appt to have my cut out knives sharpen at the store. I understand that you donot sharpen the serrated edge knives at the store they need to be sent to the service center. Is that correct.

Jim Hessenthaler | Nov 3, 2021
CUTCO Kitchen | Nov 3, 2021

Hi Jim, You do not need to make an appointment. It usually takes 1-3 days for instore sharpening and 2-3 weeks if they are too worn down to sharpen instore. The staff will sharpen Cutco knives with the DD edge. We do not sharpen off brand serrated edge knives. For more detailed time frames for service please call the local store. (224) 927-9808 Thank you for thinking of Cutco.

I just cut my fingers chopping vegetables, I know silly accident but can the Cutco store sew my fingertips back on?

T P | Nov 3, 2020
CUTCO Kitchen | Nov 3, 2020

Hi TP! We are so sorry that you had an accident. Get well soon Cutco friend!

Is a house fire that damage the knife covered?

sean mcandrew | Nov 4, 2019
Chad Torrence | Nov 4, 2019

Sorry to hear about the fire! The Cutco Forever Guarantee would cover 1/2 price replacement under "unconventional use", however, we recommend using your homeowners or renters insurance to replace your product. Please call or visit the store to get an estimate of current retail price for your insurance claim.

Do you sharpen Hair sciccor?

Hieu Dinh | Nov 4, 2018
Chad Torrence | Nov 4, 2018

Unfortunately we do not. Bring any brand of kitchen cutlery and try our sharpening service for free.

ARE THE SCISSORS GUARANTEED FOR LIFE? I BELIEVE I BROKE LITTLE OF THE TIP OFF

Trent Martin | Nov 4, 2018
Chad Torrence | Nov 4, 2018

Yes they are! Bring them to the store and we will ship them to our factory for free replacement or repair.

Do they replace cutting boards?

Jennifer Cline | Nov 4, 2018
Chad Torrence | Nov 4, 2018

We do replace cutting boards! Turn around time is approximately 10 days as we process replacements for free through our factory in Olean, NY. Stop by the store!

Do you need to make an appt to get knives sharped at store?

Linda Kalal | Nov 4, 2018
Meghan Wilkosz | Nov 4, 2018

Nope! You can drop them off and they are ready in a few days!

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