Address: 400 Commerce Dr #500, Victor, NY 14564, USA
Phone: +15859241613
Sunday: 11AM–8PM
Monday: 12–8PM
Tuesday: 12–8PM
Wednesday: 12–8PM
Thursday: 12–8PM
Friday: 10AM–9PM
Saturday: 10AM–9PM
Rachel Mayeu
We had a 60 dollar order which we ordered for the victor location and the female employee claimed we never ordered and wouldn’t even help us figure anything out. She had us call customer service and she closed an hour early for a “break” leaving me and 6 other people outside. Ridiculous
J N
Someone who was outside waiting just posted a review as well. There was 7 people waiting outside the store and the employee put up a sign at 8 that said be back in 60 minutes. When she left, I asked her if they closed at 9, would they still be open for a few minutes for all the customers waiting. She said when she returns that she will be closing. That is terrible customer service. If you need a break, contact your manager or someone else. You don’t just leave 7 people outside who want to spend money at your business. I get it, the company doesn’t have the best reputation, and as an employee, she probably doesn’t care, but customers are going to stop shopping there if the employees are going to pull things like this.
Kate Young
In the past few years, this place was awesome. Knowledgeable staff, helpful, etc. Went in recently with a new person and well it depends on who you get I guess, rude and condescending this time. Time for me to find a new store…
Aaron Jeanotte
This is a great store! Thanks for the excellent customer service!
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Maybe I don't see why not
look at it on their website
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