Address: 7979 Pittsford Victor Rd Space 131B, Victor, NY 14564, USA
Phone: +15852239686
Sunday: 11AM–6PM
Monday: 10AM–8PM
Tuesday: 10AM–8PM
Wednesday: 10AM–8PM
Thursday: 10AM–8PM
Friday: 10AM–8PM
Saturday: 10AM–8PM
Doug Raas
Great staff here and today there was new stuff! Nice to see some people I know, both employee wise and other Lego fans. Nice to see the vibrancy again, and shelves seemed pretty well stocked! And nice to see some new employees being trained! All of this is still true! All around a great staff, whom I always enjoy hanging out and chatting with.
Raymir Ortega
They have a good variety of merch. I've been coming to this store for at least 4 years, and lately I've seen more merch. They seem to be good staffed because the stuff takes care of the customer better than before.
Ryker Holmes
Awesome sets and great service I highly recommend!
Johanna Cannioto
Good staff and always helpful, happy and informative. The staff have a good sense of customer service. Friendly, and always asking questions.
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Only so many in the store at once. Must wait in line outside of store. Line goes quick and staff if very helpful!
If the total value of the unopened set is under $200, you can return your unopened LEGO set to any of our LEGO Brand Retail stores with your original shipping confirmation email or receipt dated within 90 days, and we'll give you a full refund in form of store credit or a gift card. If your unopened set is over $200, simply return your unopened LEGO set to the address listed on your packing slip.
Our prices are the same in stores and online, so visit LEGO.com and search for the item you want for more information!
Yes, we sell LEGO® Gift Cards! Just stop by and we'd be happy to help, or visit LEGO.com to buy an e-gift card! LEGO® Gift Cards can be given in any amount up to $500.
Visit LEGO.com, search for the set you want, and on the product page click ‘Check Store Stock’ to see if this item is available at our store! Or, give us a call and we’d be happy to help!
While we don’t have an exact date for when sets will be available again, you can search for a set at LEGO.com and sign up for in-stock notification emails to be one of the first to know!
If you want to buy individual pieces to build something unique, check out our Pick-a-Brick wall! Each store has something different, and the bricks change all the time! We hope you’ll stop by soon to see what’s new!
You can visit our store to see if your missing piece is available to buy from Pick-A-Brick wall. Or, request a free replacement piece to be shipped straight to your door by visiting LEGO.com and navigating to 'Help' and then 'Replacement Parts'.
We strive to offer fair and consistent pricing in our stores and online. We can’t price match, however, as Stores and the LEGO® Shop sometimes run different promotions and discounts. Happy shopping!
All of our LEGO Stores are free to enter.
Once you’ve earned points, visit your VIP account on LEGO.com where you can choose to redeem a voucher for either online or in-store shopping!
If you drop by one of our awesome LEGO® Stores, you can become a LEGO® VIP member right there and then. Just ask one of our Brick Specialists to sign you up and they’ll be happy to help. After you sign up in-store, you’ll receive a welcome email with instructions for completing your registration. After your registration is complete, you’ll receive an email with a link to your new digital card. LEGO VIP Points can be earned on purchases from LEGO stores and from our online shop.
What lol
Go to the Lego Store itself, then contact your credit card provider.
Last time we got a few stuff, flower bouquet etc, last week, they use paper bags. Those are for the bigger ones not sure about small items though.
https://www.lego.com/en-us/service/help/shopping/returns/returning-a-lego-shop-order-408100000007779
Might be a good thing to call them about.
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